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#252

From: Jiewen Yang
Date: Fri, 15 Aug 1997 00:00

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Sorry for cross posting. I will start my PhD research this September, on
the topic of implement TQM in financial services in large commercial
banks. Suggestions and comments on the realted topics as well as
references will be appropriated.

Thank you.

Jiewen Yang
J.Yang@uea.ac.uk
School of Management
Unviersity of East Anglia
Norwich NR4 7TJ
England

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From: Jiewen Yang <J.Yang@uea.ac.uk>
Subject: TQM reading list
Date: 1997/08/15
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