TQM and Teams

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#253

From: Clint Pheeney
Date: Sat, 16 Aug 1997 00:00

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Greetings All!

the organisation where I work (15,000+ employees) is trying to introduce
teams into the work environment.  One of the difficulties (amongst many)
I see is that the organisation is traditionally autocratic and
militaristic.  There are major issues here for managers re controls and
accountabilities etc.  My view is that teams work best in a 'quality'
environment, and to try to implement them in an organisation that is not
committed to quality is doomed to failure.

In my experience teams are inextricably linked to quality.  Whilst
quality in the workplace can exist without teams, I do not believe that
teams can operate successfully without a commitment by the organisation
to quality.  I would be interested in peoples observations and/or
experiences on this issue.

Regards,

--
Clint Pheeney
clint@unforgettable.com
Griffith NSW Australia

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From: Clint Pheeney <clint@unforgettable.com>
Subject: TQM and Teams
Date: 1997/08/16
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