Re: TQM and Teams

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#267

From: Thomas J Cartin
Date: Tue, 19 Aug 1997 00:00

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Teams in an autocratic environment - What kind of teams?  Teams organized
by management and assigned a task (solve a problem) usually are of
limited effectiveness because they typically are limited in scope and
authority and work on symtoms.  Modern quality improvement teams don't
fit with autocratic management because they require delegation of
authority and responsibility to identify system problems.  This leads
them to cross functional lines.  This is heresy to an autocratic, chainof
command manager.  Above all they require visible management support and
TRUST.  Autocratic management using self directed improvement teams is an
oxymoron.
Tom Cartin
Cartin@juno.com

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From: Thomas J Cartin <cartin@juno.com>
Subject: Re: TQM and Teams
Date: 1997/08/19
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