Re: What are each of Motorola's 6 steps to six sigma?

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#286

From: RNav
Date: Tue, 02 Sep 1997 00:00

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In a message dated 9/1/97 0:26:06, you wrote:

<<I have been reading about Motorola's Six Sigma approach to quality
management and they have a 6 steps method to achieve it.
Does anyone know what each of those 6 steps are?
Thank you for your replies.
Carlos Joos
cdjoos@usa.net
>>

I'm not aware of a six step method but of a 4 step process improvement
method:

Measure
Analyze
Improve
Control

There are six or 8 step team problem solving methods depending on how you
count.  Xerox has 6, Ford has 8, GM has 5, and I'm not sure what Motorola
has.

Form the team
Problem Statement
Root Cause
Identify Solutions
Verify Solutions
Implement the Best Solution
Make it Permanent
Team Celebrates

I paraphrased the steps based on the variations of the lists out in the
public domain.

Does this answer your question?

Robert Drensek, CQE, CQA, CRE?
Quality Engineer
RNAV@AOL.COM

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From: RNav@aol.com
Subject: Re: What are each of Motorola's 6 steps to six sigma?
Date: 1997/09/02
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