Help with Quality Problem

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#287

From: Jeffshub
Date: Tue, 02 Sep 1997 00:00

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Hi,

I have a situation that I need some help with.

I have a specification that is 2.870-2.872 on an inlay that mates with the
handle.
Parts normally run 2.870-2.874. Supplier is not capable of improving part.

Mating parts (handle) specification is 2.875 +-.002

Problem:
Supplier cannot improve process for Inlay.
Supplier on Handle cannot improve process.
Eng is unwilling to change prints in case parts start coming in to a
different part of the specification range.
WE are writing up each shipment as a deviation to the inlay supplier.

Both sides of each spec need to be maintained to prevent spec crossover or
gaps between the two parts.

Any suggestions?

Jeff Hubbard
Quality Engineer
Mailto:Jeffh@buckknives.com
WEb: www.Buckknives.com

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Subject: Help with Quality Problem
Date: 1997/09/02
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