🚀 go-pugleaf

Jeff,

  > Any suggestions?

Yeah, find suppliers that don't settle for "good enough"....

Assuming your specs are reasonable and necessary, don't let yourself get
steamrolled by suppliers that don't have a handle (no pun intended) on
process capability or process control.  Ask them what's the investment
needed to get you the products you need.

Tell Engineering to get with the program!  Who runs the show, them or your
suppliers?
Are they allowing their designs to be dictated by the performance of the
suppliers?

Why are you only writing up the inlay supplier?

Also, what is the cost to your operation (assembly, I presume) for
processing non-conforming material?
What costs are associated in re-work, shimming, or other activities
necessary to make the non-spec parts work for you?

If these costs are higher than the estimated investment in either new
processes, specs, or suppliers, then make a case to change whichever will
get you where you need to be.

If somehow you find that there really isn't a significant (however your
management defines this) cost associated with these non-spec parts then
perhaps you're barking up the wrong tree... Perhaps the specs are tighter
than necessary...

Once you find the lack-o-quality sinkhole into which your management is
allowing its profits to disappear, then perhaps they will wise-up and start
pressuring engineering and/or the suppliers to comply with your specs and to

your quality requirements...

Must be frustrating to have a job which requires people to change without
the authority to make it so.
Get management's attention.
Do that with $$-signs.

p.s. I just bought your BUCKTOOL... I like it a lot.

 --
_________ _
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    / \_/   \__         Booz-Allen & Hamilton, Inc.
=== >  _Hillel_ >       703.902.5448    (voice)
    \_/ \   /           703.902.3636    (fax)
_________\_/            703.316.8273    (pager)
                        HillelGlazer@usa.net
               http://www.erols.com/hillel
O-

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"He who finds a thought that enables him to obtain
  a slightly deeper glimpse into the eternal secrets
   of nature has been given great grace"  -Einstein

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 ----------
  > From: Jeffshub
  > To: Multiple recipients of list QUALITY
  > Subject: Help with Quality Problem
  > Date: Tuesday, September 02, 1997 5:16PM
  >
  > Hi,
  >
  > I have a situation that I need some help with.
  >
  > I have a specification that is 2.870-2.872 on an inlay that mates with
the
  > handle.
  > Parts normally run 2.870-2.874. Supplier is not capable of improving
part.
  >
  > Mating parts (handle) specification is 2.875 +-.002
  >
  > Problem:
  > Supplier cannot improve process for Inlay.
  > Supplier on Handle cannot improve process.
  > Eng is unwilling to change prints in case parts start coming in to a
  > different part of the specification range.
  > WE are writing up each shipment as a deviation to the inlay supplier.
  >
  > Both sides of each spec need to be maintained to prevent spec crossover
or
  > gaps between the two parts.
  >
  > Any suggestions?
  >
  > Jeff Hubbard
  > Quality Engineer
  > Mailto:Jeffh@buckknives.com
  > WEb: www.Buckknives.com
  >