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Article #295

Re: Customer Satisfaction Survey Software

#295
From: Bill Casti, CQA (System Administ...
Date: Thu, 25 Sep 1997 00:00
27 lines
1617 bytes
Try the SurveyTracker package from http://www.raosoft.com/raosoft/

Regards.
Bill

=============================================================================
 Bill Casti, CQA                                     Email: help@quality.org
 - List Moderator, "TQM in Manufacturing and Service Industries"
   List Address: QUALITY@pucc.princeton.edu
=============================================================================



On Thu, 25 Sep 1997 ElevenBall@aol.com wrote:

> Can anyone on this list recommend an "off-the-shelf" software package that my
> company could use to track the administration of our customer satisfaction
> surveys?
>
> Apparently our quality department believes that the only way to establish a
> survey database is to develop a customized solution either in house or
> through a consultant.  Please, tell me it's not true!
>
> -Jeff
> elevenball@aol.com
>
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From: "Bill Casti, CQA (System Administrator)" <help@quality.org>
Subject: Re: Customer Satisfaction Survey Software
Date: 1997/09/25
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