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Article #37Negative Employees
From: Fred Nickols
Date: Fri, 23 Oct 1998 00:00
Date: Fri, 23 Oct 1998 00:00
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The observation that the employees have a negative
attitude is an attribution, one that is probably based
on observed behavior (verbal and nonverbal). You are
better served by staying away from attitudes and focusing
on behavior and performance. In this vein, I think you
will find an article I wrote several years ago to be
helpful. It is titled "The Conditions of Performance"
and appeared in the journal of the International Society
for Performance Improvement (ISPI). You can find a copy
of it at my articles web site:
http://home.att.net/~nickols/articles.htm
P.S. Welcome back, Bill.
Regards,
Fred Nickols
Distance Consulting
http://home.att.net/~nickols/distance.htm
nickols@worldnet.att.net
(609) 490-0095
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 1159be,2e07ba7d97510248,start X-Google-Attributes: gid1159be,public From: Fred Nickols <nickols@worldnet.att.net> Subject: Negative Employees Date: 1998/10/23 Message-ID: <3.0.5.32.19981023054758.0082eea0@postoffice.worldnet.att.net> X-Deja-AN: 404783644 Sender: TQM in Manufacturing and Service Industries Discussion List <QUALITY%PUCC.BITNET@vtbit.cc.vt.edu> Approved: NETNEWS@AUVM.AMERICAN.EDU * X-Sender: nickols@postoffice.worldnet.att.net (Unverified) Comments: ******************************************************** Approved-By: "Bill Casti (System Admin)" <help@QUALITY.ORG> Content-Type: text/plain; charset="us-ascii" X-Received: from fnickols ([12.78.156.92]) by mtiwmhc03.worldnet.att.net (InterMail v03.02.03 118 118 102) with SMTP id <19981023212409.UUDA4146@fnickols>; Fri, 23 Oct 1998 21:24:09 +0000 Mime-Version: 1.0 Newsgroups: bit.listserv.quality