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Article #77Re: Listening
From: Francis S. (Frank) Patrick
Date: Sun, 02 Aug 1998 00:00
Date: Sun, 02 Aug 1998 00:00
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2521 bytes
Ray Martin wrote about...
>...how to get management (whomever that is) to listen.
>Talk money if you want anyone to li$ten.
Acutally, in a more generic sense, this might be rephrased:
Talk bottom line impact if you want anyone to listen, where the bottom
line is defined in terms of the target audience's goal.
Ray's use of money is the special (admittedly very common) case of a
situation where the goal is to make more money now and in the future --
essentially, most for-profit organizations.
There may be non-profit or not-for-profit or more personal endeavors
where the overarching goal is related to service of "customers" or
satisfaction of "associates or members." If the goal isn't money, talking
money won't necessarily get them to listen.
I will admit that "talking money" can be a powerful approach, even in the
situations I describe, when making money is an important necessary
condition to support the otherwise non-financial goal, but that isn't
always the case.
_________________________________________________________________________
Francis S. "Frank" Patrick http://www.focusedperformance.com
Focused Performance - Management Consulting & Training
601 Route 206, Suite 26-451, Belle Mead, NJ 08502
Phone: 908-874-8664 Fax: 908-874-7664
Email: fpatrick@focusedperformance.com
Helping organizations focus on and remove the constraints
that limit their potential performance, growth, and success.
_________________________________________________________________________
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