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Started by Richard Jennings
Sat, 19 Dec 1998 00:00
Non-Critical vs. Critical Quality Characteristics (CQC)
Author: Richard Jennings
Date: Sat, 19 Dec 1998 00:00
Date: Sat, 19 Dec 1998 00:00
19 lines
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1685 bytes
Assuming that Quality Is Not Dead and that we are all working for Continuous Quality Improvement, we still, all, have only limited resources to apply to Quality Improvement. Is there a formal, published methodology which helps to segregate Critical Quality Characterisitics (CQC) from non-critical so that companies and practicioners can concentrate their limited resources in the most productive areas? And are there planning tools which can help us track progress in these critical areas? I will appreciate any references that you can offer to any published articles, books and papers on these topics. I will also apreciate any internal studies that you may be willing to share. Thanks, Richard Jennings rmjdme@connix.com
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