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2 messages
2 total messages Started by Bill Casti (System Admin) Thu, 22 Oct 1998 00:00
Re: Negative Employees (fwd)
#28
Author: Bill Casti (System Admin)
Date: Thu, 22 Oct 1998 00:00
41 lines
2103 bytes
NOTE: This is getting rather far afield of "TQM in Manufacturing and
Service Industries". I'll entertain this thread for another day, but would
prefer you get back on topic.

Bill

---------- Forwarded message ----------
Date: Thu, 22 Oct 1998 09:38:50 -0700
From: "R. Ramamurthy" <rram@mailcity.com>
To: quality@PUCC.PRINCETON.EDU
Subject: Re: Negative Employees

1. Some specific persons would have good rapport with them. Can try to
influence thru them.
2. There would be some special interests in them. Can approach thru those
special interests.
3. Can talk to them straight about the problem and request their opinion
and help in solving.

Ram, bangalore, India
rram@mailcity.com
--

On 22 Oct 1998 13:07:55 GMT   DoveCon wrote:

>I have a section of ten operators and productivity is not good.
>All efforts to improve it through involving, motivating, empowering etc etc are
>failing because three of them are very negative, very subtle and important to
>the process. They undermine everything we try but we cannot pin anything on
>them. They seem to cause fear amongst the others and we cannot make the
>breakthrough.
>Any ideas other than transferring them or firing them?
>
>David
>dovecon@aol.com
>
>


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Re: Negative Employees (fwd)
#35
Author: TMccann109
Date: Fri, 23 Oct 1998 00:00
15 lines
1608 bytes
>NOTE: This is getting rather far afield of "TQM in Manufacturing and
>Service Industries". I'll entertain this thread for another day, but would
>prefer you get back on topic.
>
>Bill
>

Bill I understand that these questions are not "TQM" related but in the true
practice of the psycho social aspects of "TQM" they are.  I have management
quality systems implemented a barrage of new practices and processess but when
it is all said and doen if someone, a person, wants to screw up a perfectly
good system they will and they can.  So the questionsand points posed by RAM
and DAVE are in fact related to TQM

tmccann109@aol.com
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