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Started by Kevin Petersburg
Thu, 29 Oct 1998 00:00
Teaching TQM/CQI Principles
Author: Kevin Petersburg
Date: Thu, 29 Oct 1998 00:00
Date: Thu, 29 Oct 1998 00:00
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1714 bytes
Over the next few months, I will be exposing many mid-top level managers to the principles of TQM/CQI. I'm looking for a good simulation type exercise or game which demonstrates many of these principles, ie..teamwork, customer focus, process improvement, etc.. In the past, I've counted beads and even mass produced paper airplanes. I'm looking for something a little different. Anyone used such a technique successfully? Any ideas will be appreciated. BTW, Anyone remember a board game that was popular a few years ago (something about kings, the desert, or gold, or something like that?) ~~~~~~~~~~~~~~~~~~~~~~ Kevin R. Petersburg Coordinator, Quality Management and Employee Development Tri-County MHMR Services Conroe, TX kpete@flex.net 409.525.2544
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