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RetroBBS NetNews Server

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1 messages
1 total messages Started by michael moody Tue, 13 Mar 2012 11:40
Support Ticket System - Knowledge base software
#286
Author: michael moody
Date: Tue, 13 Mar 2012 11:40
6 lines
1645 bytes
Dynamically route and assign help desk tickets to any specific
technician or group of technicians using your organization's business
logic; based on ticket categories, technician skill set, location,
department, technician availability and work load balance.

knowledge base software  | knowledgebase software
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