Thread View: borland.public.cppbuilder.upgrade
8 messages
8 total messages
Started by Denville Longhurst
Tue, 21 Aug 2007 14:43
Builder 6 patch 4
Author: Denville Longhurst
Date: Tue, 21 Aug 2007 14:43
Date: Tue, 21 Aug 2007 14:43
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Please, please give me a link to get update patch 4 for CPB6. I have been a faithful, paid-up user since CPB1. Now I have changed my development PC; I have re-installed my legitimate copy of CPB6 and I need to bring it up to Patch 4 just like the old PC. If I try to get it via the Borland/Imprise/CodeGear sites it asks for my registration details then rejects them. CPB is properly registered and won't let me re-register. If I try to re-register, it tells me I am already registered (which I am). I sent a request to Borland using the help page but it just got ignored. Thanks.
Re: Builder 6 patch 4
Author: David Dean [CodeGear]
Date: Wed, 22 Aug 2007 05:31
Date: Wed, 22 Aug 2007 05:31
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In article <46cafa01$1@newsgroups.borland.com>, "Denville Longhurst" <denville@metco.co.uk> wrote: > I have been a faithful, paid-up user since CPB1. Now I have changed my > development PC; I have re-installed my legitimate copy of CPB6 and I need to > bring it up to Patch 4 just like the old PC. If I try to get it via the > Borland/Imprise/CodeGear sites it asks for my registration details then > rejects them. CPB is properly registered and won't let me re-register. If > I try to re-register, it tells me I am already registered (which I am). I > sent a request to Borland using the help page but it just got ignored. You can log in to members.codegear.com and get the details for the products registered under your account. You should be able to find the BCB6 updates here: <http://downloads.codegear.com/default.aspx?productid=401> -- -David Dean CodeGear C++ QA Engineer <http://blogs.codegear.com/ddean/>
Re: Builder 6 patch 4
Author: Denville Longhurst
Date: Wed, 22 Aug 2007 10:25
Date: Wed, 22 Aug 2007 10:25
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Thank you. I have tried this, I can get to the Home Page but I apparently have no registered products so I can get no further. I have carefully registered all of my installations, and if I try to re-register I get a note saying CPB6 is already registered. I have also tried the link <http://www.codegear.com/downloads/regusers/cppbuilder> but this just says: "Your account was found in the database, however, no product registration was found in the database for your account. Please ensure that your username and password are entered correctly." I have carefully used the e-mail address, name and password that I have always used, and I have tried re-entering it. Thanks for replying... Denville. "David Dean [CodeGear]" <david.dean.no@spam.codegear.com> wrote in message news:david.dean.no-C8DECF.22313321082007@killface.local... > In article <46cafa01$1@newsgroups.borland.com>, > "Denville Longhurst" <denville@metco.co.uk> wrote: > >> I have been a faithful, paid-up user since CPB1. Now I have changed my >> development PC; I have re-installed my legitimate copy of CPB6 and I need >> to >> bring it up to Patch 4 just like the old PC. If I try to get it via the >> Borland/Imprise/CodeGear sites it asks for my registration details then >> rejects them. CPB is properly registered and won't let me re-register. >> If >> I try to re-register, it tells me I am already registered (which I am). >> I >> sent a request to Borland using the help page but it just got ignored. > > You can log in to members.codegear.com and get the details for the > products registered under your account. You should be able to find the > BCB6 updates here: > <http://downloads.codegear.com/default.aspx?productid=401> > > -- > -David Dean > CodeGear C++ QA Engineer > <http://blogs.codegear.com/ddean/>
Re: Builder 6 patch 4
Author: David Dean [CodeGear]
Date: Thu, 23 Aug 2007 20:34
Date: Thu, 23 Aug 2007 20:34
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In article <46cc0f30@newsgroups.borland.com>, "Denville Longhurst" <denville@metco.co.uk> wrote: > I have carefully used the e-mail address, name and password that I have > always used, and I have tried re-entering it. On members.codgear.com, you can check to see which products are linked to you account and if there are any duplicate accounts (accounts with the same email address) in the system. -- -David Dean CodeGear C++ QA Engineer <http://blogs.codegear.com/ddean/>
Re: Builder 6 patch 4
Author: Denville Longhurst
Date: Fri, 24 Aug 2007 08:42
Date: Fri, 24 Aug 2007 08:42
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I have done that several times. It does not list any products and does not list any associated accounts. I go back to CPB and try to re-register (Start->Borland C++ Builder 6->Register Now) but it says I am already registered and shows my product key. If I made a mistake when registering (eg mis-typed my details so got registered as someone else), how do I check these. I have noted that this time round I registered as denville@metco.co.uk whereas last time (ie years ago on the last development PC) I registered as bcb6@metco.co.uk. However, trying either of these allows me to log in but neither lists any products, so I still can't get to the update. I have gone back to the e-mail I got when I last registered the product and re-run the activation link but it makes no difference. NB I have also tried the link 'To contact support for installation and registration issues, please go to http://support.codegear.com' but got no reply. Denville. "David Dean [CodeGear]" <david.dean.no@spam.codegear.com> wrote in message news:david.dean.no-CC829F.13344823082007@killface.local... > In article <46cc0f30@newsgroups.borland.com>, > "Denville Longhurst" <denville@metco.co.uk> wrote: > >> I have carefully used the e-mail address, name and password that I have >> always used, and I have tried re-entering it. > > On members.codgear.com, you can check to see which products are > linked to you account and if there are any duplicate accounts (accounts > with the same email address) in the system. > > -- > -David Dean > CodeGear C++ QA Engineer > <http://blogs.codegear.com/ddean/>
Re: Builder 6 patch 4
Author: David Dean [CodeGear]
Date: Fri, 24 Aug 2007 21:10
Date: Fri, 24 Aug 2007 21:10
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In article <46ce99f8@newsgroups.borland.com>, "Denville Longhurst" <denville@metco.co.uk> wrote: > I go back to CPB and try to re-register > (Start->Borland C++ Builder 6->Register Now) but it says I am already > registered and shows my product key. If I made a mistake when registering > (eg mis-typed my details so got registered as someone else), how do I check > these. > > I have noted that this time round I registered as denville@metco.co.uk > whereas last time (ie years ago on the last development PC) I registered as > bcb6@metco.co.uk. However, trying either of these allows me to log in but > neither lists any products, so I still can't get to the update. I have gone > back to the e-mail I got when I last registered the product and re-run the > activation link but it makes no difference. Send me your product key (in private email) and I'll ask someone to look up what email address was used to register that key. -- -David Dean CodeGear C++ QA Engineer <http://blogs.codegear.com/ddean/>
Re: Builder 6 patch 4
Author: Steve Doughton
Date: Wed, 29 Aug 2007 09:21
Date: Wed, 29 Aug 2007 09:21
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Denville Longhurst wrote: > Please, please give me a link to get update patch 4 for CPB6. > > I have been a faithful, paid-up user since CPB1. Now I have changed my > development PC; I have re-installed my legitimate copy of CPB6 and I need to > bring it up to Patch 4 just like the old PC. If I try to get it via the > Borland/Imprise/CodeGear sites it asks for my registration details then > rejects them. CPB is properly registered and won't let me re-register. If > I try to re-register, it tells me I am already registered (which I am). I > sent a request to Borland using the help page but it just got ignored. > > Thanks. > > I had similar problems. Try submitting Installation and Registration issue at http://support.codegear.com/install/product ( or navigate from www.codegear.com, click on Support and select "get Support" and choose "Installation and Registration" ) Click on a link in the table in the "Registration" column. EMEA, btw, is an abbreviation in the ESFC for Europe, Middle East and Africa, but as we dont tend to use that designation here in Europe I had to look that up! ( ESFC = English Speaking Former Colonies )
Re: Builder 6 patch 4
Author: Denville Longhurst
Date: Thu, 30 Aug 2007 06:59
Date: Thu, 30 Aug 2007 06:59
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Thanks for that. Denville. "Steve Doughton" <doughton@hiden.co.uk> wrote in message news:46d53ab8$1@newsgroups.borland.com... > Denville Longhurst wrote: >> Please, please give me a link to get update patch 4 for CPB6. >> >> I have been a faithful, paid-up user since CPB1. Now I have changed my >> development PC; I have re-installed my legitimate copy of CPB6 and I need >> to bring it up to Patch 4 just like the old PC. If I try to get it via >> the Borland/Imprise/CodeGear sites it asks for my registration details >> then rejects them. CPB is properly registered and won't let me >> re-register. If I try to re-register, it tells me I am already >> registered (which I am). I sent a request to Borland using the help page >> but it just got ignored. >> >> Thanks. > > I had similar problems. Try submitting Installation and Registration issue > at http://support.codegear.com/install/product > > ( or navigate from www.codegear.com, click on Support and select "get > Support" and choose "Installation and Registration" ) > > Click on a link in the table in the "Registration" column. > EMEA, btw, is an abbreviation in the ESFC for Europe, Middle East and > Africa, but as we dont tend to use that designation here in Europe I had > to look that up! > > ( ESFC = English Speaking Former Colonies )
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