🚀 go-pugleaf

Buck wrote:
> 
> I know that the salespeople make most of their commission on the
> extended warranties.  They apparently go thru an indoctriation program
> in Toronto where they are brainwashed on how to manipulate customers,
> i.e. trying to upsell to more expensive items, and bait and switch.
> This is what I've heard and been told but I'm looking for first-hand
> information

Well actually this did happen to me after I had made up my mind about
which computer I wanted the salesperson came running up to tell me that
he had just been told that he could give me a great deal on the next
model up. I said thanks but no thanks and he looked truly pissed about
it. He also looked pissed when I said I thought maybe I didn't need the
extended service policy, he talked me into believing I did and I went
home with it. When I got home I had second thoughts about it again and
called the store to cancel the policy. I talked to my salesguy who in a
rather pissy manner told me I would have to come back out to the store
to cancel the policy. Well I live a long way from the store and I just
let the whole thing drop. It was not a pleasant experience though.

MDA