🚀 go-pugleaf

I have bought a lot of computer equipment over the past few years in
Canada and the US. I recently bought a Umax scanner from and American
company and had it shipped to Canada but found it did not function
properly and returned via Purolator as the American company instructed
me to ... they would pay shipping etc. They sent me a replacement
scanner which I have recieved and is functioning well except they still
haven't received the scanner I sent back two and a half weeks ago. 

WHY????

Because of the FDA and boarder customs. These people are idiots!!!!! The
FDA thought didn't even have a clue as to the function of a scanner and
thought it gave off dangerous beams or rays (they asked me if it did)
and still have the scanner in their posession. Purolator is useless and
I would never ship with them again ... all they can do is tell me
whether the package is being held and its location. Buying from the US
is easy but trying to return a defective product has taught me a lesson
I will never forget .... buy Canadian ... even if it costs more!!!!!

Has anyone else had a similar problem? Was it resolved to your
satisfaction.