🚀 go-pugleaf

In article <5d1u0a$321@coranto.ucs.mun.ca>,
   hdeeley@calvin.stemnet.nf.ca (Harold R. Deeley) wrote:
>I have bought a lot of computer equipment over the past few years in
>Canada and the US. I recently bought a Umax scanner from and American
>company and had it shipped to Canada but found it did not function
>properly and returned via Purolator as the American company instructed
>me to ... they would pay shipping etc. They sent me a replacement
>scanner which I have recieved and is functioning well except they still
>haven't received the scanner I sent back two and a half weeks ago. 
>
>WHY????
>
>Because of the FDA and boarder customs. These people are idiots!!!!! The
>FDA thought didn't even have a clue as to the function of a scanner and
>thought it gave off dangerous beams or rays (they asked me if it did)
>and still have the scanner in their posession. Purolator is useless and
>I would never ship with them again ... all they can do is tell me
>whether the package is being held and its location. Buying from the US
>is easy but trying to return a defective product has taught me a lesson
>I will never forget .... buy Canadian ... even if it costs more!!!!!
>
>Has anyone else had a similar problem? Was it resolved to your
>satisfaction.


Sounds to me like this HAS been resolved to your satisfaction...you have a 
new functioning scanner.  Let the manufacturer deal with the customs 
issues...not your problem...it's theirs if they want to get the defective 
equipment back.

Carol Swann