🚀 go-pugleaf

SB wrote:

>
> >Now they have raised the price and put a
> >limit on it. That's not what the original agreement was.
>
> Are you saying that your "original agreement" included a clause that
> said it could never be changed without your consent?

The General section of the Service Agreement  indicates that it may
modify the service agreement at any time including modification of
prices. The section on Fees and Rates  has a sentence in it where the
provider reserves the right to alter its fees and rates as outline in
section 1 (General).

This is direct from my copy of the agreement.

6. High Speed Edition Service

The Service is accessed through a designated account (The "Account")
which will be established for you by the Members Services. The  Service
includes:
-Unlimited Internet access
- Multiple Sympatico email addresses and 5 MM personal web space
-10 hours dial up access, with each additional hour being billed at
$1.00 (exclusive of applicable taxes and long distance charges)
  and it then lists the software included with the deal.

I would suggest that they agreement allows for alteration of the service
agreement for their service, but that it clearly states that "the
service " is unlimited internet access. While they do have the right to
change the rates for the service, the service is unlimited access. Once
they slap limits on transfers and start charging extra, they are no
longer providing the service contracted, which is the *unlimited*
access.

>
> You are free to drop the service in the case of a price or service
> change from that which you originally purchased, are you not?

Of course I am free to drop the service.  I should not have to. I
contracted for *unlimited* access. That is what was agreed to and that
is what I expect. I cannot get cable where I live, so switching to
another hi speed provider is not an option. I suppose I could try to get
satellite access, but that too is offered Sympatico, and they could pull
the same stunt.