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Article #41782

Re: Canadian ISP Makes Really Bad Decision

#41782
From: Cameron
Date: Sun, 19 May 2002 16:16
53 lines
3434 bytes
Dave,

What I feel like saying, I won't.

You're playing the part of the poor unfortunate consumer, the sucker. You
have a choice to play that or not.

If you don't like the service, walk away.

I know other people that were asking for Bell's Sympatico High-Speed,
promised that it would be available next month, week, whatever. It never
showed up. Meanwhile their Sympatico dial-up account was changed to
high-speed and they over-used their hours. Bell charged them >$300 for
usable of dial-up. They got burned. You can walk away unscathed. They
switched to Rogers Hi-Speed's Lite service.

They're smarter than you it seems.

Cam

"Dave Smith" <adavid.smith@sympatico.ca> wrote in message
news:3CE6E29D.5CC1EFFA@sympatico.ca...
> SB wrote:
>
> >
> > >This is bait and switch marketing. It is unethical. But then, Bell is
notorious
> > >for bait and switch tactics.
> >
> > Missed that gem in the earlier post.
> >
> > Do you have a clue what "bait and switch" means legally?  I'd bet not.
>
> It's pretty lame to accuse me of ignorance about the meaning of bait and
switch. So
> bet all you want. Perhaps you can explain how offering *unlimited access*
with a
> monthly rate and then capping access is not bait and switch.  Bell pulled
the same
> stunt with their Canada One plan, 10 cents a minute anywhere in Canada
evenings and
> weekends with a maximum $20 per month.  My nephew got a phone bill with
more than
> $600 in long distance charges. Bell claimed that there was a limit on the
deal, but
> my sister in law, thanks to modern phone technology, had a recording of
the offer
> that clearly stated that there was a $20 maximum charge. The bastards
would not even
> own up to the switch and relented only when she accessed the recording for
them.
>
>
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From: "Cameron" <camerons67@please.nospam.hotmail.com>
Newsgroups: can.general,mtl.general,ont.general,ns.general,chi.general
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Subject: Re: Canadian ISP Makes Really Bad Decision
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