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Article #41783

Re: Canadian ISP Makes Really Bad Decision

#41783
From: Cameron
Date: Sun, 19 May 2002 16:23
65 lines
4007 bytes
SB,

They're still advertising their service as unlimited.

Yes, the action does seem to target those unlawful pirates, but the fact
that they are advertising "Unlimited" does seem to be a problem. Rogers has
never claimed unlimited use and has had clauses in their contracts that
allow limiting bandwidth.

The term unlimited is likely being used in the manner of unlimited hours as
the original competition of DSl was dial-up. If this is accepted as their
definition of unlimited, they are not misleading. Tehy no not say in their
ads, "unlimited bandwidth", simply "unlimited access". Access cannot
necessarily be defined as full use of bandwidth.

"Always On" would be a better term to use.

Cameron

references:
http://bell.sympatico.ca/english/home.html?s=3_3&p=hse/service.html

Contains:
Bell Sympatico High Speed Edition Internet service delivers:

  a.. An Always-On high speed connection
  b.. Unlimited access
  c.. 5 MB of personal Web space
  d.. Technical support 24 hours a day, 7 days a week
  e.. 6 e-mail addresses
  f.. Free anti-spam email filtering
  g.. 10 hours of dial up access per month to browse the Internet while away
from home ($1.00/extra hour)
  h.. Usenet access (over 30,000 groups) and the Sympatico suite of news
groups including 2 high-speed specific groups

"SB" <StogieButt@ameritech.net> wrote in message
news:eoedeu0e2gogmnci2mc3gjm7eb5m0rvv52@4ax.com...
> "Dave Smith" wrote:
>
> >Perhaps you can explain how offering *unlimited access* with a
> >monthly rate and then capping access is not bait and switch.
>
> Let's see if I can simplify things enough for you to understand...
>
> "Bait and switch" refers to an action that takes place IMMEDIATELY
> during the offering of an advertised product - i.e., a product is
> advertised and the "bait and switch" is in effect at that moment since
> the advertised product is the "bait".  The "switch" happens to all who
> respond to the advertisement.  And it happens BEFORE they've taken
> possession of the product.
>
> You aren't the only user of your service, and there are MANY MANY more
> who've had it for a long time.
>
> Thus, no "bait and switch".
>
>


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From: "Cameron" <camerons67@please.nospam.hotmail.com>
Newsgroups: can.general,mtl.general,ont.general,ns.general,chi.general
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Subject: Re: Canadian ISP Makes Really Bad Decision
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