🚀 go-pugleaf

Geoff Gass <glg@tanzenmb.com> wrote:

> I'll give a negative to godaddy though, they're nearly as bad as NS, but
> just not expensive.  go with namecheap or nearlyfreespeech

I dunno what the hate is with godaddy, we've been using them for
registration since 2001/02 and any problem that did crop up was usually
handled with just one phone call to customer service.

The biggest issues I have with them is a) you never know exactly how much a
domain is going to cost, either new or renewal due to all their "discounts"
and b) you have to click like a half dozen "no thanks" buttons to avoid
the upselling.

Other than those, the only major problem I had was a SSL cert to a domain
that we didn't host anymore and it auto-renewed on ripco's credit card.

They didn't give the money back but at least applied it as a credit.

The problem with the 3rd rate services are if something does go wrong, you
usually get fucked. Most of them are resellers of other registration
services and have no power or authority to assist. We just lost one like
that, as usual, it was originally registered by an employee (currently an
ex-employee), invalid email address. Usually with godaddy or even netsol, a
few faxes of id/business info gets the problem corrected. The place the
domain was registered at went fully automated and that's that.

In the past the owner used to be able to just pay for the domain (we warned
him serveral times about the ownership problems) but last year they switched
to a fill-out-the-form type of renewal and needed the login-id or invoice
number to process the order. All the 1-800's we found were disconnected and
no one ever received squat from the tech support email address.

Like I said, the problems with godaddy were far and few inbetween and what
problems did crop up only took a call to get fixed.

Annoying advertising, annoying web site but everything else with them is ok
in my book.

-bruce
bje@ripco.com