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Article #354

Re: did the uverse

#354
From: Bruce Esquibel
Date: Tue, 10 Apr 2012 10:10
54 lines
3733 bytes
Cydrome Leader <presence@mungepanix.com> wrote:

> There's some mandatory modem you need to get for $100. It's total 
> bullshit, but they don't seem to be items you replace all that often.

I think you need it though, the one they gave me is a hybrid of sorts, does
the adsl2+ or whatever it's called compatability, which is only good to 6mb
and the other mode for the "up to 24mb".

I dunno, maybe there is no difference but at least the Moto nvg510 they gave
me doesn't use that stupid mac address based firewall. That drove me nuts
when trying to put two ip's on a single interface with some of the machines.

There is one stupid thing on that 510, there is no admin login. If you just
go to 192.168.1.254 on the lan, or someone visiting you, the default status
page shows the network key for the wireless, in plaintext.

They did have to come out a second time with me, like I mentioned, the
original install for uverse was 3 days because of the "new line", old
service and typical right hand doesn't know what the left was doing.

It was rock solid for two weeks, then around 5pm a couple fridays ago, it
just went to shit, kept rebooting, reds on the service/internet lights, no
sync. It didn't matter, we were busy otherwise and next morning, early, it
was ok again, but slower (maybe 3-3.5mb),

Then around 5pm again on saturday, same thing. And sunday night.

Monday morning, it was close to 7am and was still rebooting, so I called
service and after they tried for 20 minutes to talk to the thing, they
decided it was some kind of line problem, but surprisingly said they could
get someone out in a couple hours (before noon), that same day.

They actually sent someone out who was pretty sharp, after listening to my
explanation of the problem, he said it sounded like the alley lights.
According to him they have had problems with grounding in some areas where
when the alley lights fire up, the dsl/uverse goes to shit because of
interference.

He probed around for a while and did find something wrong in the back casing
drop thing behind the house (in the alley), which I guess they use for
splicing the individual drops to the house. As soon as he did whatever he
did, it synced right back up to 6mb again and been rock solid since.

Have to admit, besides the original installer who admitted he was only on
the job for a month, the rest of the techs they sent for troubleshooting have
hit the problem on the head with the first shot.

And I did get the first bills already, the new pots line and uverse, looks
like it's going to be around $50 a month in savings for the 12 months,
around $70 total vs. the $120 old. So not too bad overall.

-bruce
bje@ripco.com
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From: Bruce Esquibel <bje@ripco.com>
Newsgroups: chi.internet
Subject: Re: did the uverse
Date: Tue, 10 Apr 2012 10:10:52 +0000 (UTC)
Organization: Ripco Communications Inc.
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