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Article #478

Re: did the uverse

#478
From: Adam H. Kerman
Date: Sat, 28 Apr 2012 23:19
49 lines
3053 bytes
Cydrome Leader <presence@MUNGEpanix.com> wrote:
>Adam H. Kerman <ahk@chinet.com> wrote:
>>Cydrome Leader <presence@MUNGEpanix.com> wrote:
>>>Adam H. Kerman <ahk@chinet.com> wrote:

>>>>If anyone gives a damn as to why I haven't been around for a few days,
>>>>AT&T forced me to convert from DSL to Uverse and it took a couple of
>>>>days to provision my service. I had to buy another device, but we'll
>>>>see if I get the promised rebate.

>>>>I got the technical explanation as to why I couldn't use my existing ADSL2
>>>>device: Because Uverse is provisioned from the exchange, not the central
>>>>office.

>>>>Also some bullshit about pair bonding and how they hard coded the MAC
>>>>address into my account.

>>>>C.L., did you actually get your DSL device to work? Please tell me how.
>>>>I really want to send this equipment back.

>>>uverse only works with the new modem.

>>>they send a replacement for the crushed one, but never gave me a return 
>>>label. 

>>The return label was included in the paperwork in the oversized envelope
>>in the box the new device came in. It has an empty box for RMA number
>>which I'd get from customer service if I wish to send it back.

>damn you're good.

If I were really good, I would have stated exactly how long you waited till
you threw all the packaging material and accompanying paperwork into the
river after receiving it.

>>How much did they bill you for your device?

>$100.

That's what the bastards told me, too.

I took the $15/month rate, same as I'd been paying on DSL, same 3 Mbyte speed.

>Only a phone company could take two charges and somehow turn that into 900 
>line items.

Heh.

Thanks for the information.
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From: "Adam H. Kerman" <ahk@chinet.com>
Newsgroups: chi.internet
Subject: Re: did the uverse
Date: Sat, 28 Apr 2012 23:19:47 +0000 (UTC)
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