🚀 go-pugleaf

Adam H. Kerman <ahk@chinet.com> wrote:
> Adam H. Kerman <ahk@chinet.com> wrote:
>>Cydrome Leader <presence@MUNGEpanix.com> wrote:
> 
>>>I got my first bill too:
> 
>>>Bill-At-A-Glance
> 
>>>Previous Balance              $  0.00
>>>Payment                               $  0.00
>>>Adjustments                   $  0.00
>>>Balance                               $  0.00
>>>New Charges                   $132.95
>>>Total Amount Due              $132.95
> 
>>>Service Summary
> 
>>>Account Chages                        $100.00
>>>U-verse Internet              $ 32.95
>>>Total New Charges             $132.95
> 
>>>Account Charges
> 
>>>One-Time Charges
>>>Internet Gateway              $100.00
> 
>>>U-verse Internet
>>>Monthly Charges Apr 19 / May 18       $ 29.96
>>>(Promotional Offer)
> 
>>The bastards billed me for a one-time $49 setup charge, you know, pushing
>>buttons on the computer. I got that reversed. They did not discount the
>>device as promised.
> 
> I called AT&T U-verse ordering department and explained I was promised a
> discount on the device since they refused to restart DSL. The woman waived
> the charge entirely.
> 
> I just checked on line. All that remained on my bill was a full month's
> service (billed in advance) and prorated charges for the previous period.
> I was so happy that the bill was what I expected it to be that I wrote
> out checks for all my monthly bills right then and mailed them.
> 
> A friend subscribed to U-verse data only a few months ago. They forgot
> to give him the promotional rate. Instead, they gave him a promotional
> rate at a higher monthly rate but put a credit for the difference on his
> account up front. He's actually better off. They really screwed up a
> lot of his charges.

I located the cause of the $3 difference in my monthly chart for the first 
month.

the motherfuckers charged me $3 for a "plan change" which is probably from 
them having ot reorder me a modem or something. I'm going to have that 
bullshit removed when I get a chance.