🚀 go-pugleaf

Adam H. Kerman <ahk@chinet.com> wrote:
>Cydrome Leader <presence@MUNGEpanix.com> wrote:

>>I got my first bill too:

>>Bill-At-A-Glance

>>Previous Balance		$  0.00
>>Payment				$  0.00
>>Adjustments			$  0.00
>>Balance				$  0.00
>>New Charges			$132.95
>>Total Amount Due		$132.95

>>Service Summary

>>Account Chages			$100.00
>>U-verse Internet		$ 32.95
>>Total New Charges		$132.95

>>Account Charges

>>One-Time Charges
>>Internet Gateway		$100.00

>>U-verse Internet
>>Monthly Charges Apr 19 / May 18	$ 29.96
>>(Promotional Offer)

>The bastards billed me for a one-time $49 setup charge, you know, pushing
>buttons on the computer. I got that reversed. They did not discount the
>device as promised.

I called AT&T U-verse ordering department and explained I was promised a
discount on the device since they refused to restart DSL. The woman waived
the charge entirely.

I just checked on line. All that remained on my bill was a full month's
service (billed in advance) and prorated charges for the previous period.
I was so happy that the bill was what I expected it to be that I wrote
out checks for all my monthly bills right then and mailed them.

A friend subscribed to U-verse data only a few months ago. They forgot
to give him the promotional rate. Instead, they gave him a promotional
rate at a higher monthly rate but put a credit for the difference on his
account up front. He's actually better off. They really screwed up a
lot of his charges.