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Article #574

Re: NETCOM fails on Support

#574
From: Karl Denninger
Date: Tue, 30 Aug 1994 15:13
33 lines
2100 bytes
In article <CvCIrp.Hr6@espada.chi.il.us>,
Gerry Swetsky <lisbon@vpnet.chi.il.us> wrote:
>In article <1994Aug29.032952.1@pa881a.inland.com>,
> <bruce@pa881a.inland.com> wrote:
>>Last week on sunday I sent e-mail to four internet providers asking for
>>information on prices and access location's and future location's
>>
>>I received a response back from Interaccess in 15 minutes
>>and MCS and worldwide access both replied with in 24 hrs
>>I have not yet heard from NETCOM 
>>If this is an Example of the Support Netcom gives I will not bother with them
>
>    What is the purpose of this post??
>
>    If you sent mail to info@site.domain, the response is automated on
>    the first three.  It may be that netcom doesn't have an automated
>    responder for that address.

Not true.  MCSNet's "info@mcs.net" address routes to a HUMAN, and that human 
works reasonable hours some of the time.  That means that if you send email 
there after 3:00 PM or so, and you get a reply the next morning, that's 
normal.

Our robot is at "rate-request@mcs.net"; you'll get an answer from it within
seconds.

--
--
Karl Denninger (karl@MCS.Net)| MCSNet - The Finest Internet Connectivity
Modem: [+1 312 248-0900]     | (shell, PPP, SLIP, leased) in Chicagoland
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References: <1994Aug29.032952.1@pa881a.inland.com> <CvCIrp.Hr6@espada.chi.il.us>

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From: karl@MCS.COM (Karl Denninger)
Newsgroups: chi.mail
Subject: Re: NETCOM fails on Support
Date: 30 Aug 1994 10:13:53 -0500
Organization: MCSNet Ops, Chicago, IL
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