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Article #574Re: NETCOM fails on Support
From: Karl Denninger
Date: Tue, 30 Aug 1994 15:13
Date: Tue, 30 Aug 1994 15:13
33 lines
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2100 bytes
In article <CvCIrp.Hr6@espada.chi.il.us>, Gerry Swetsky <lisbon@vpnet.chi.il.us> wrote: >In article <1994Aug29.032952.1@pa881a.inland.com>, > <bruce@pa881a.inland.com> wrote: >>Last week on sunday I sent e-mail to four internet providers asking for >>information on prices and access location's and future location's >> >>I received a response back from Interaccess in 15 minutes >>and MCS and worldwide access both replied with in 24 hrs >>I have not yet heard from NETCOM >>If this is an Example of the Support Netcom gives I will not bother with them > > What is the purpose of this post?? > > If you sent mail to info@site.domain, the response is automated on > the first three. It may be that netcom doesn't have an automated > responder for that address. Not true. MCSNet's "info@mcs.net" address routes to a HUMAN, and that human works reasonable hours some of the time. That means that if you send email there after 3:00 PM or so, and you get a reply the next morning, that's normal. Our robot is at "rate-request@mcs.net"; you'll get an answer from it within seconds. -- -- Karl Denninger (karl@MCS.Net)| MCSNet - The Finest Internet Connectivity Modem: [+1 312 248-0900] | (shell, PPP, SLIP, leased) in Chicagoland Voice/Fax: [+1 312 248-8649] | 5 POPs throughout the area, all 28.8 equipped MCSNet is a CIX Member | Email to "info@mcs.net" for a more information Ask about "MCSNet Rewards" | WWW: http://www.mcs.net, gopher: gopher.mcs.net
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: f8d04,e388040552b7465f X-Google-Attributes: gidf8d04,public X-Google-ArrivalTime: 1994-08-30 08:14:00 PST Path: arc1-ca.pugleaf.net!bga.com!news.sprintlink.net!redstone.interpath.net!ddsw1!not-for-mail From: karl@MCS.COM (Karl Denninger) Newsgroups: chi.mail Subject: Re: NETCOM fails on Support Date: 30 Aug 1994 10:13:53 -0500 Organization: MCSNet Ops, Chicago, IL Lines: 33 Message-ID: <33vibh$mrn@Venus.mcs.com> References: <1994Aug29.032952.1@pa881a.inland.com> <CvCIrp.Hr6@espada.chi.il.us> NNTP-Posting-Host: venus.mcs.com