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Article #575Re: NETCOM fails on Support
From: Mark Hochstatter
Date: Tue, 30 Aug 1994 12:30
Date: Tue, 30 Aug 1994 12:30
30 lines
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2159 bytes
>In article <1994Aug29.032952.1@pa881a.inland.com>, > <bruce@pa881a.inland.com> wrote: >>Last week on sunday I sent e-mail to four internet providers asking for >>information on prices and access location's and future location's >> >>I received a response back from Interaccess in 15 minutes >>and MCS and worldwide access both replied with in 24 hrs >>I have not yet heard from NETCOM >>If this is an Example of the Support Netcom gives I will not bother with them > What is the purpose of this post?? > If you sent mail to info@site.domain, the response is automated on > the first three. It may be that netcom doesn't have an automated > responder for that address. > I hope you're not making a choice of an Internet site solely on how > fast their automated mail servers are! Also, of the four sites you > list, three of them are local to the Chicagoland area, Netcom is on > the west coast. > I notice you didn't send mail to info@vpnet.chi.il.us. I mean if > you're comparing return speed of automated servers, we should be > included as well. :( Well, I can see your point. The fact is though that Netcom has not responded to his support request either by automated OR with a real body. Now.... the question is has any of the providers responed with a real breathing person.
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arc1-ca.pugleaf.net!bga.com!news.sprintlink.net!sashimi.wwa.com!ddsw1!gail.ripco.com!uunet!newsgate.watson.ibm.com!swiss.ans.net!nntp.interaccess.com!dyna2-21.interaccess.com!mhochstaReferences:
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: f8d04,e388040552b7465f X-Google-Attributes: gidf8d04,public X-Google-ArrivalTime: 1994-08-30 11:04:13 PST Path: arc1-ca.pugleaf.net!bga.com!news.sprintlink.net!sashimi.wwa.com!ddsw1!gail.ripco.com!uunet!newsgate.watson.ibm.com!swiss.ans.net!nntp.interaccess.com!dyna2-21.interaccess.com!mhochsta From: mhochsta@interaccess.com (Mark Hochstatter) Newsgroups: chi.mail Subject: Re: NETCOM fails on Support Date: Tue, 30 Aug 1994 12:30:05 Organization: InterAccess,Chicagoland's Full Service Internet Provider Lines: 30 Message-ID: <mhochsta.4.0086ED2C@interaccess.com> References: <1994Aug29.032952.1@pa881a.inland.com> <CvCIrp.Hr6@espada.chi.il.us> NNTP-Posting-Host: dyna2-21.interaccess.com X-Newsreader: Trumpet for Windows [Version 1.0 Rev B]