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Article #116

Re: BEWARE of COMPUSA - Before shopping there, read this!!

#116
From: Ben Hoff
Date: Tue, 07 May 2002 06:18
60 lines
3972 bytes
Nice touch to have him write out his name.

"Rancy Snyder" <rancy@bellsouth.net> wrote in message
news:fQTy8.56969$EK.36600363@e3500-atl1.usenetserver.com...
>
> <NoSpam@Antartica.net> wrote in message
> news:3ccce709.59073152@news.easynews.com...
> > Last week, I purchased a wireless Ethernet kit from CompUSA here in
> > Redlands, Calif, for a total of approximately $280.
> >
> > This is a rather high price since the same kit goes for about $200
> > from online stores. However, I didn't want to wait for shipping, so I
> > just drove to my local CompUSA and got it there.
> >
> > Worked on it all weekend, and part of last week and couldn't make it
> > work. After numerous calls to both the original manufacturer and
> > CompUSA support, I finally gave up. The manufacturer concluded that
> > one or more of the parts were failing, and suggested I take it back to
> > the store.
> >
> > When I tried to get my money back CompUSA charged me 15% because the
> > boxes had been opened. This is a total of $42 for those who don't want
> > to do the math.
> >
> > How in God's name are you supposed to find out whether a part is
> > defective unless you OPEN THE BOX, is beyond me.
> >
> > Needless to say, I will not be setting foot in another CompUSA, if
> > it's the last computer store on Earth.
> >
> > Buyer beware!! I feel sorry for anyone who buys a high-end piece of
> > equipment and then decides to return it.
> >
> > Signed: Raped in Redlands
>
>       I once made a return to CompUSA. I wasn't charged extra, however
they
> would not issue a credit on my credit card there and then. They said that
> the paper work has to go to the office the next day and they will issue a
> credit. I asked the person to just note this, that I would be getting a
> credit, and to sign their name on the back of my paper work. The girl
> refused because she would not give out her last name.
>      I found some lacky near the back of the store where the offices were.
I
> asked him to please go find the manager and tell him that I am a
disatisfied
> customer and that I will be waiting for the manager at the front of the
> store. That the manage will know who I am because I will be standing on
top
> of the counter at the return counter. Some customers looked at me and
> wouldn't make eye contact. All employees behind the counter scooted away.
> Some customers smiled at me and figured I was a disatisfied customer and
> gave me a thumbs up. In no time the manager was at the counter writing
about
> my credit and signing his name and printing it out since I could not read
> his signature.
>
>
>
>
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From: "Ben Hoff" <goodidea1950@hotmail.com>
Newsgroups: co.consumers,misc.consumers,misc.consumers.frugal-living,misc.consumers.house,misc.consumers.house.homeowner-assn
Subject: Re: BEWARE of COMPUSA - Before shopping there, read this!!
Date: Mon, 6 May 2002 23:18:25 -0700
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