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Article #116Re: BEWARE of COMPUSA - Before shopping there, read this!!
From: Ben Hoff
Date: Tue, 07 May 2002 06:18
Date: Tue, 07 May 2002 06:18
60 lines
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3972 bytes
Nice touch to have him write out his name. "Rancy Snyder" <rancy@bellsouth.net> wrote in message news:fQTy8.56969$EK.36600363@e3500-atl1.usenetserver.com... > > <NoSpam@Antartica.net> wrote in message > news:3ccce709.59073152@news.easynews.com... > > Last week, I purchased a wireless Ethernet kit from CompUSA here in > > Redlands, Calif, for a total of approximately $280. > > > > This is a rather high price since the same kit goes for about $200 > > from online stores. However, I didn't want to wait for shipping, so I > > just drove to my local CompUSA and got it there. > > > > Worked on it all weekend, and part of last week and couldn't make it > > work. After numerous calls to both the original manufacturer and > > CompUSA support, I finally gave up. The manufacturer concluded that > > one or more of the parts were failing, and suggested I take it back to > > the store. > > > > When I tried to get my money back CompUSA charged me 15% because the > > boxes had been opened. This is a total of $42 for those who don't want > > to do the math. > > > > How in God's name are you supposed to find out whether a part is > > defective unless you OPEN THE BOX, is beyond me. > > > > Needless to say, I will not be setting foot in another CompUSA, if > > it's the last computer store on Earth. > > > > Buyer beware!! I feel sorry for anyone who buys a high-end piece of > > equipment and then decides to return it. > > > > Signed: Raped in Redlands > > I once made a return to CompUSA. I wasn't charged extra, however they > would not issue a credit on my credit card there and then. They said that > the paper work has to go to the office the next day and they will issue a > credit. I asked the person to just note this, that I would be getting a > credit, and to sign their name on the back of my paper work. The girl > refused because she would not give out her last name. > I found some lacky near the back of the store where the offices were. I > asked him to please go find the manager and tell him that I am a disatisfied > customer and that I will be waiting for the manager at the front of the > store. That the manage will know who I am because I will be standing on top > of the counter at the return counter. Some customers looked at me and > wouldn't make eye contact. All employees behind the counter scooted away. > Some customers smiled at me and figured I was a disatisfied customer and > gave me a thumbs up. In no time the manager was at the counter writing about > my credit and signing his name and printing it out since I could not read > his signature. > > > >
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 10e845,a0292b3d6f4b050d X-Google-Attributes: gid10e845,public X-Google-Thread: 10db0a,a0292b3d6f4b050d X-Google-Attributes: gid10db0a,public X-Google-Thread: f6c48,a0292b3d6f4b050d X-Google-Attributes: gidf6c48,public X-Google-Thread: 107518,a0292b3d6f4b050d X-Google-Attributes: gid107518,public X-Google-Thread: 107cd9,a0292b3d6f4b050d X-Google-Attributes: gid107cd9,public X-Google-ArrivalTime: 2002-05-06 23:19:02 PST Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-02!sn-post-01!supernews.com!corp.supernews.com!not-for-mail From: "Ben Hoff" <goodidea1950@hotmail.com> Newsgroups: co.consumers,misc.consumers,misc.consumers.frugal-living,misc.consumers.house,misc.consumers.house.homeowner-assn Subject: Re: BEWARE of COMPUSA - Before shopping there, read this!! Date: Mon, 6 May 2002 23:18:25 -0700 Organization: Posted via Supernews, http://www.supernews.com Message-ID: <udesem6ajtog48@corp.supernews.com> References: <3ccce709.59073152@news.easynews.com> <fQTy8.56969$EK.36600363@e3500-atl1.usenetserver.com> X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Outlook Express 6.00.2600.0000 X-Mimeole: Produced By Microsoft MimeOLE V6.00.2600.0000 X-Complaints-To: newsabuse@supernews.com Lines: 62