🚀 go-pugleaf

On Mon, 6 May 2002 23:18:25 -0700, "Ben Hoff"
<goodidea1950@hotmail.com> wrote:

>> > How in God's name are you supposed to find out whether a part is
>> > defective unless you OPEN THE BOX, is beyond me.
>> >
>>I once made a return to CompUSA. I wasn't charged extra, however they
>> would not issue a credit on my credit card there and then. They said that
>> the paper work has to go to the office the next day and they will issue a
>> credit. I asked the person to just note this, that I would be getting a
>> credit, and to sign their name on the back of my paper work. The girl
>> refused because she would not give out her last name.

Hey, I have a COMPUSA story also.  I bought a printer, asked the
salesperson if I needed a cable, he said I did and handed me a cable
to buy.  Turned out he gave me the wrong cable.  (I hooked up the
printer with another cable from a different store.)

So I took the original cable back.  Counter girl gave me a bitchy hard
time, at first refused to take the return (and I had the original
receipt) because the UPC on the package was ripped from opening the
package, and would not scan.  I suggested she scan a package of the
same product which stood nearby, but NO she insisted she had to scan
*my* package and since it wouldn't scan I could not get my money back.


She then told me I was wrong for having allowed the UPC to be ripped
because it must be preserved for a return and I should know never to
allow the UPC to be ripped.  For cryin' out loud I had the receipt.

Finally a more senior manager came over and told her to just give the
credit to get rid of me.

-v.