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Article #118

Re: BEWARE of COMPUSA - Before shopping there, read this!!

#118
From: Rico
Date: Tue, 07 May 2002 20:06
42 lines
3233 bytes
v wrote:

> On Mon, 6 May 2002 23:18:25 -0700, "Ben Hoff"
> <goodidea1950@hotmail.com> wrote:
> 
> 
>>>>How in God's name are you supposed to find out whether a part is
>>>>defective unless you OPEN THE BOX, is beyond me.
>>>>
>>>>
>>>I once made a return to CompUSA. I wasn't charged extra, however they
>>>would not issue a credit on my credit card there and then. They said that
>>>the paper work has to go to the office the next day and they will issue a
>>>credit. I asked the person to just note this, that I would be getting a
>>>credit, and to sign their name on the back of my paper work. The girl
>>>refused because she would not give out her last name.
>>>
> 
> Hey, I have a COMPUSA story also.  I bought a printer, asked the
> salesperson if I needed a cable, he said I did and handed me a cable
> to buy.  Turned out he gave me the wrong cable.  (I hooked up the
> printer with another cable from a different store.)
> 
> So I took the original cable back.  Counter girl gave me a bitchy hard
> time, at first refused to take the return (and I had the original
> receipt) because the UPC on the package was ripped from opening the
> package, and would not scan.  I suggested she scan a package of the
> same product which stood nearby, but NO she insisted she had to scan
> *my* package and since it wouldn't scan I could not get my money back.
> 
> 
> She then told me I was wrong for having allowed the UPC to be ripped
> because it must be preserved for a return and I should know never to
> allow the UPC to be ripped.  For cryin' out loud I had the receipt.
> 
> Finally a more senior manager came over and told her to just give the
> credit to get rid of me.
> 
> -v.


This sucks.
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From: Rico <concernedhomeownersNO@SPAMyahoo.com>
Organization: Concerned Homeowners
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Subject: Re: BEWARE of COMPUSA - Before shopping there, read this!!
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