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Article #118Re: BEWARE of COMPUSA - Before shopping there, read this!!
From: Rico
Date: Tue, 07 May 2002 20:06
Date: Tue, 07 May 2002 20:06
42 lines
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3233 bytes
v wrote: > On Mon, 6 May 2002 23:18:25 -0700, "Ben Hoff" > <goodidea1950@hotmail.com> wrote: > > >>>>How in God's name are you supposed to find out whether a part is >>>>defective unless you OPEN THE BOX, is beyond me. >>>> >>>> >>>I once made a return to CompUSA. I wasn't charged extra, however they >>>would not issue a credit on my credit card there and then. They said that >>>the paper work has to go to the office the next day and they will issue a >>>credit. I asked the person to just note this, that I would be getting a >>>credit, and to sign their name on the back of my paper work. The girl >>>refused because she would not give out her last name. >>> > > Hey, I have a COMPUSA story also. I bought a printer, asked the > salesperson if I needed a cable, he said I did and handed me a cable > to buy. Turned out he gave me the wrong cable. (I hooked up the > printer with another cable from a different store.) > > So I took the original cable back. Counter girl gave me a bitchy hard > time, at first refused to take the return (and I had the original > receipt) because the UPC on the package was ripped from opening the > package, and would not scan. I suggested she scan a package of the > same product which stood nearby, but NO she insisted she had to scan > *my* package and since it wouldn't scan I could not get my money back. > > > She then told me I was wrong for having allowed the UPC to be ripped > because it must be preserved for a return and I should know never to > allow the UPC to be ripped. For cryin' out loud I had the receipt. > > Finally a more senior manager came over and told her to just give the > credit to get rid of me. > > -v. This sucks.
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: f6c48,a0292b3d6f4b050d X-Google-Attributes: gidf6c48,public X-Google-Thread: 107518,a0292b3d6f4b050d X-Google-Attributes: gid107518,public X-Google-Thread: 10db0a,a0292b3d6f4b050d X-Google-Attributes: gid10db0a,public X-Google-Thread: 107cd9,a0292b3d6f4b050d X-Google-Attributes: gid107cd9,public X-Google-ArrivalTime: 2002-05-07 13:06:29 PST Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-02!supernews.com!cox.net!news1.west.cox.net.POSTED!53ab2750!not-for-mail Message-ID: <3CD833BE.9060703@SPAMyahoo.com> From: Rico <concernedhomeownersNO@SPAMyahoo.com> Organization: Concerned Homeowners User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:0.9.4.1) Gecko/20020314 Netscape6/6.2.2 X-Accept-Language: en-us MIME-Version: 1.0 Newsgroups: co.consumers,misc.consumers,misc.consumers.frugal-living,misc.consumers.house Subject: Re: BEWARE of COMPUSA - Before shopping there, read this!! References: <3ccce709.59073152@news.easynews.com> <fQTy8.56969$EK.36600363@e3500-atl1.usenetserver.com> <udesem6ajtog48@corp.supernews.com> <3cd803ba.17428172@news.bellatlantic.net> Content-Type: text/plain; charset=us-ascii; format=flowed Content-Transfer-Encoding: 7bit Lines: 44 Date: Tue, 07 May 2002 20:06:28 GMT NNTP-Posting-Host: 68.4.103.34 X-Complaints-To: abuse@cox.net X-Trace: news1.west.cox.net 1020801988 68.4.103.34 (Tue, 07 May 2002 16:06:28 EDT) NNTP-Posting-Date: Tue, 07 May 2002 16:06:28 EDT