🚀 go-pugleaf

v <v.viverrid@verizon.net> wrote in misc.consumers:
>Hey, I have a COMPUSA story also.  I bought a printer, asked the
>salesperson if I needed a cable, he said I did and handed me a cable
>to buy.  Turned out he gave me the wrong cable.  (I hooked up the
>printer with another cable from a different store.)

Under the Uniform Commercial Code (which is law in most states), 
this creates an implied "warranty of fitness for a particular 
purpose". The idea is that _if_ you ask the salesperson for help in 
making a purchasing decision, _and_ you rely on the help you get, 
_and_ the salesperson knows you're relying on his/her help, _then_ 
if the thing isn't right for the purpose described they have to take 
it back.

If you can't reasonably find out that it's wrong for the stated 
purpose until after you've opened it, that's their problem and not 
yours. The Uniform Commercial Code also gives consumers a right of 
inspection before accepting purchased goods.

See /Bad Software/ by Cem Kaner. While his focus is software, the 
principles he explains are rooted in the UCC and are not specific to 
software.

But since fortunately you actually did get your refund, you don't 
have a grievance as far as the law is concerned. Aggravation and 
inconvenience are generally not items the law compensates you for.

-- 
I am not a lawyer; this is not legal advice. When you read anything
legal on the net, always verify it on your own, in light of your
particular circumstances. You may also need to consult a lawyer.

Stan Brown, Oak Road Systems, Cortland County, New York, USA
                                   http://oakroadsystems.com