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Article #120

Re: BEWARE of COMPUSA - Before shopping there, read this!!

#120
From: Dave Hitt
Date: Wed, 08 May 2002 01:44
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On Tue, 07 May 2002 16:49:04 GMT, v.viverrid@verizon.net (v) wrote:

>On Mon, 6 May 2002 23:18:25 -0700, "Ben Hoff"
><goodidea1950@hotmail.com> wrote:
>
>>> > How in God's name are you supposed to find out whether a part is
>>> > defective unless you OPEN THE BOX, is beyond me.
>>> >
>>>I once made a return to CompUSA. I wasn't charged extra, however they
>>> would not issue a credit on my credit card there and then. They said that
>>> the paper work has to go to the office the next day and they will issue a
>>> credit. I asked the person to just note this, that I would be getting a
>>> credit, and to sign their name on the back of my paper work. The girl
>>> refused because she would not give out her last name.
>
>Hey, I have a COMPUSA story also.   

Since we're telling CompUSA stories...
 
Many years ago I was in a store listening to a salesperson lie to
someone.  The customer and his son wanted to run Windows 95 on a P90,
upgrading from Win 3.1.  I listened to the salesman lie and lie and
lie, trying to talk him into buying a new PC, and finally could stand
it no longer.  I interrupted.  

"Excuse me sir, but I've been doing computer support for fifteen years
and what this guy is telling you is wrong.  Win 95 will run just fine
on your PC, as long as you have enough hard drive space and enough
memory.  Your best bet is to format your hard drive..."  The salesman
tried to interrupt and I held up my hand - "Excuse me, we're talking,
and you are obviously unfamiliar with the software and hardware
combination we're discussing.  I, on the other hand, have run it for
years."  

That was one pissed off salesman!  And the customer left without
buying anything, probably going off to buy from someone who wasn't
going to lie to him.  



----
Should Congress Kill the Computer Industry? 
http://www.davehitt.com/march02/fritz.html
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From: Dave Hitt <BoydoIhatespammers@nycap.rr.com>
Newsgroups: co.consumers,misc.consumers,misc.consumers.frugal-living,misc.consumers.house,misc.consumers.house.homeowner-assn
Subject: Re: BEWARE of COMPUSA - Before shopping there, read this!!
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