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Article #429

Re: AVOID TigerDirect's Amquest Rockwell AM56HCFSP modem!!!

#429
From: Daniel Ganek
Date: Wed, 14 Jul 1999 00:00
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Melissa wrote:
> 
> AVOID TigerDirect's Amquest Rockwell AM56HCFSP modem!!!
> 
> I posted the following about 2 months ago. Since then I wrote to
> TigerDirect's President, and to date have been TOTALLY IGNORED!
> From now on, their catalogs will be going right in my trash can! Avoid this
> modem, and I'd also recommend not buying from TigerDirect because I get the
> impression they don't care a hoot about customers, just raking in your bucks
> and refusing to give them back for ANY reason!
> ________
> 
> I suppose I should avoid being sued by saying this is my opinion.
> 
> When I upgraded my computer 2 months ago, I made the mistake  of buying a
> Amquest Rockwell AM56HCFSP modem. Didn't know about their reputation at
> the time. This is the one that Tiger is now selling for about $35, perhaps to
> dump and get rid of? Here's some correspondence which explains the details.
> The bottom line is that the modem drops out on me at random times, often
> even in the middle of a download. I tried all their suggestions and tried to
> work the problem out for the past 2 months, but they keep insisting as a last
> resort that I need a mother board BIOS upgrade, which is absurd, being the
> mother board BIOS is from January 13th 1999 and the mother board company (
> per below ) says there are no upgrades that are modem specific. Besides, why
> should I have to change my BIOS, and risk having my whole system not even
> work, for their stinky $40 modem?
> 

At $40 it's gotta be a winmodem. What kind of CPU are you using?
Winmodems need a lot of CPU cycles.

/dan
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From: Daniel Ganek <ganek@radionics.com>
Subject: Re: AVOID TigerDirect's Amquest Rockwell AM56HCFSP modem!!!
Date: 1999/07/14
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