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Article #431

Re: AVOID TigerDirect's Amquest Rockwell AM56HCFSP modem!!!

#431
From: Melissa
Date: Wed, 14 Jul 1999 00:00
57 lines
3103 bytes
white_doobie@my-deja.com (Doobie) wrote in <7mioi3$ps2$1@nnrp1.deja.com>:

>MelissaQ@Cdimensional.com (Melissa) wrote:
>
>> When I upgraded my computer 2 months ago, I made the mistake  of
>buying a
>> Amquest Rockwell AM56HCFSP modem. Didn't know about their reputation
>at
>> the time. This is the one that Tiger is now selling for about $35,
>perhaps to
>> dump and get rid of? Here's some correspondence which explains the
>details.
>> The bottom line is that the modem drops out on me at random times,
>often
>> even in the middle of a download.
>
>A common cause of broken connections is line noise.  Have you used
>another modem on this line without a problem?

Yes, and I had the line noise checked by the phone company too. The line is 
fine. This happens usually less than 3 minutes after I first connect for the 
first time after turning the computer on, then less frequently after that, 
but still pretty random.

>  It could also be that
>your modem is connecting too agressively.  Look in your manual for
>modem commands and instruct the modem (enter modem commands in the
>advanced connection settings in the modem properties window)to connect
>either less aggressivly or at a fixed speed (try something like
>19.2Kbps and work up if that works).

Well you see the reason I bought it, was to have something FASTER than the 
33k one I had before, not slower.

>I doubt your modem is bad (it's just cheap and you might have a bad
>phone line that isn't good for fast connections ), but if it is your
>option is to exchange it with the manufacturer.

They won't exchange it either and say to go back to Tiger.

>Next time get an
>USR/3COM modem.

Yeah, next time I'll make sure to win the lotto, so I can afford a $200 modem 
instead of a $40 one.

-- 
- Melissa    <http://www.dimensional.com/~melissa/>
To email me, remove the spam proofing capital letters on each side of the @

George Burns,  Joe Camel,  Grim Reaper.  A Protest Ballad
http://www.dimensional.com/~melissa/song.htm

Planetary Bill Of Rights: http://www.dimensional.com/~melissa/rights.htm

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             Rights are things that people are willing to die for.
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From: MelissaQ@Cdimensional.com (Melissa)
Subject: Re: AVOID TigerDirect's Amquest Rockwell AM56HCFSP modem!!!
Date: 1999/07/14
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