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Article #454

Re: Alert MCI small business customers

#454
From: Allan Kjelstrom
Date: Fri, 17 Apr 1998 00:00
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I REFUSE to do business with MCI.  My Telephone bill (just Long Distance)
exceeded $2,000 per month.  I'm with Sprint, For several reasons #1 FRIDAYS are
free, no matter where we call (not too sure on international, since we dont make
many of those).  The second is their "Sprint Since" (sp?), where I get free
gifts or other items based on our "net" phone bill usage.  After 300,000 points
I was able to get a FREE Laptop computer.  This late sumer We're off to
HAWAII!!!  I have compared several Long Distance, and although there are others
that probably, could be cheaper, but in the Long Run, I am saving Lots of
Money.  After a recent Audit, the auditor E & Y, we have over $38,000 from 1996
to 1997 in phone useage.  This was caused by investigation of several Long
Distance Comapny, and getting on my local carrier (Pac Bell's) vaule Promise
Plus plan, thus netting us over 50% savings per month.  Our average local toll
and interlata (or was that intralata, anyways) only .0325 cents per min.  With
Sprint we get (on average .04 per min in the State of California) and .0725
cents per min out of State.  Again I don't recall what we pay on international
calls since those are extremly far and few.
Regards,
Allan, MCC

(the above quoted rates are "my" companies average rate, you're could vary!!!)

Brad Behm wrote:

> I joined MCI's 20% cash back program last September for all my business long
> distance.  After staying with MCI for one year I would get 20% of all my
> long distance payments back.  Beginning in January I noticed extra charges
> totalling an additionl 27% added to my bill!  Turns out that the FCC
> mandated that the long distance carriers begin paying  National Access and
> Federal Universal Service Fees. All the other long distance companies I've
> checked passed on this cost to there customers by adding a small surcharge
> of about $1.00-$1.50 per month.  The real kicker is that MCI did likewise
> with their residential customers.    BUT! ... to their small business
> customers like myself,  27% of my total long distance was accessed as my
> "contribution".  This worked out to an additional $20.00+ to what was
> already an $80.00 bill!   It seems clear to me that this is MCI's way of
> getting out of giving back the 20%.  You either lose by sticking it out for
> the rest of the year and paying those obscene surcharges, or you lose by
> switching to another company before the year is up. Needless to say I
> switched to another company last month. I have withheld from paying my last
> two bills as I am trying to get MCI to credit me my 20% anyway since they
> are the ones that changed the rules halfway through the year.
>
>     Is anyone else out there having a similar problem with MCI?
>
>             Brad in ND  bradbehm@metigoshe.ndak.net



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<HTML>
I <FONT COLOR="#FF0000">REFUSE</FONT><FONT COLOR="#000000"> to do business
with MCI.&nbsp; My Telephone bill (just Long Distance) exceeded $2,000
per month.&nbsp; I'm with Sprint, For several reasons #1 FRIDAYS are free,
no matter where we call (not too sure on international, since we dont make
many of those).&nbsp; The second is their "Sprint Since" (sp?), where I
get free gifts or other items based on our "net" phone bill usage.&nbsp;
After 300,000 points I was able to get a FREE Laptop computer.&nbsp; This
late sumer We're off to HAWAII!!!&nbsp; I have compared several Long Distance,
and although there are others that probably, could be cheaper, but in the
Long Run, I am saving Lots of Money.&nbsp; After a recent Audit, the auditor
E &amp; Y, we have over $38,000 from 1996 to 1997 in phone useage.&nbsp;
This was caused by investigation of several Long Distance Comapny, and
getting on my local carrier (Pac Bell's) vaule Promise Plus plan, thus
netting us over 50% savings per month.&nbsp; Our average local toll and
interlata (or was that intralata, anyways) only .0325 cents per min.&nbsp;
With Sprint we get (on average .04 per min in the State of California)
and .0725 cents per min out of State.&nbsp; Again I don't recall what we
pay on international calls since those are extremly far and few.</FONT>
<BR><FONT COLOR="#000000">Regards,</FONT>
<BR><FONT COLOR="#000000">Allan, MCC</FONT><FONT COLOR="#000000"></FONT>

<P><FONT COLOR="#3333FF">(the above quoted rates are "my" companies average
rate, you're could vary!!!)</FONT>

<P>Brad Behm wrote:
<BLOCKQUOTE TYPE=CITE>I joined MCI's 20% cash back program last September
for all my business long
<BR>distance.&nbsp; After staying with MCI for one year I would get 20%
of all my
<BR>long distance payments back.&nbsp; Beginning in January I noticed extra
charges
<BR>totalling an additionl 27% added to my bill!&nbsp; Turns out that the
FCC
<BR>mandated that the long distance carriers begin paying&nbsp; National
Access and
<BR>Federal Universal Service Fees. All the other long distance companies
I've
<BR>checked passed on this cost to there customers by adding a small surcharge
<BR>of about $1.00-$1.50 per month.&nbsp; The real kicker is that MCI did
likewise
<BR>with their residential customers.&nbsp;&nbsp;&nbsp; BUT! ... to their
small business
<BR>customers like myself,&nbsp; 27% of my total long distance was accessed
as my
<BR>"contribution".&nbsp; This worked out to an additional $20.00+ to what
was
<BR>already an $80.00 bill!&nbsp;&nbsp; It seems clear to me that this
is MCI's way of
<BR>getting out of giving back the 20%.&nbsp; You either lose by sticking
it out for
<BR>the rest of the year and paying those obscene surcharges, or you lose
by
<BR>switching to another company before the year is up. Needless to say
I
<BR>switched to another company last month. I have withheld from paying
my last
<BR>two bills as I am trying to get MCI to credit me my 20% anyway since
they
<BR>are the ones that changed the rules halfway through the year.

<P>&nbsp;&nbsp;&nbsp; Is anyone else out there having a similar problem
with MCI?

<P>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Brad
in ND&nbsp; bradbehm@metigoshe.ndak.net</BLOCKQUOTE>
&nbsp;</HTML>

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From: Allan Kjelstrom <abkintl@pacbell.net>
Subject: Re: Alert MCI small business customers
Date: 1998/04/17
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