Article View: comp.admin.policy
Article #164Enforcement, Selection, and on-the-fly policy making
From: Elizabeth Schwartz
Date: Thu, 08 Oct 1992 17:25
Date: Thu, 08 Oct 1992 17:25
38 lines
2774 bytes
2774 bytes
There's another thing about these threads that is bothering me; the implication that policies can't be made or modified on the fly, that only written-in-stone policies are fair. I am a manager. I make policy decisions all the time, often standing on one foot. This is what I get paid to do; someone has to make decisions. Trying to write every small policy down can lead to the situation where you have rule books which are hundreds of pages long and where even the most trivial situations are covered by masses of rules. Keeping rules simple has the consequence that interpretation of the rules falls to the management more frequently. A rule of "no interfering with other users" leaves room for interpretation; itemizing possible ways of interference could run into the dozens of pages. Take this plan thing. Right now we have no written rule on .plan files, and an unwritten policy that they not be obscene and that they not interfere with others. If we itemized this, we could run on for pages and pages about flow control, ascii sequences, buffer overflow, obscenity trials...and end up with a much less comfortable situation where instead of a few extreme cases, every user was under scrutiny. It might be "fair" in the sense that BANNING .plan files would apply equally to all users. It might be enforceable, if I said "plan files must contain only a subset of the following categories of information appropriate to a telephone service....") But Yecccch! Who wants to live with that many rules? As it is, we've asked three students in two years to change their .plan files, out of about 500. Everyone is happy (at our site anyway; not everyone on the net is pleased that we are happy.) I don't have tenure; if the university is unhappy with my management style they could ask me to modify it and/or they could fire me and replace me with someone else. Meanwhile, I don't think we are confusing management with "benevolent dictatorship." -- System Administrator Internet: betsys@cs.umb.edu MACS Dept, UMass/Boston BITNET:ESCHWARTZ%UMBSKY.DNET@NS.UMB.EDU 100 Morrissy Blvd Staccato signals Boston, MA 02125-3393 of constant information....
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Path: arc1-ca.pugleaf.net!sparky!uunet!convex!darwin.sura.net!jvnc.net!yale.edu!think.com!paperboy.osf.org!hsdndev!news.cs.umb.edu!betsys From: betsys@cs.umb.edu (Elizabeth Schwartz) Newsgroups: comp.admin.policy Subject: Enforcement, Selection, and on-the-fly policy making Message-ID: <BETSYS.92Oct8122503@ra.cs.umb.edu> Date: 8 Oct 92 17:25:03 GMT Sender: news@cs.umb.edu (USENET News System) Distribution: comp Organization: University of Massachusetts at Boston Lines: 38 Nntp-Posting-Host: ra.cs.umb.edu