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2 messages
2 total messages Started by Tanvir_Ahmed Sun, 03 Mar 1996 18:48
Tape errors
#345
Author: Tanvir_Ahmed
Date: Sun, 03 Mar 1996 18:48
34 lines
1713 bytes
I purchased a Sony 5000 DAT backup system couple of week ago and
having some problems.  My system configuration is Buslogic 946c card
ID 7, Plextor 6x CD-ROM ID 6 Fujitsu 2915 2G drive.  ID 0 and Sony 4mm
DAT drive ID 5.

I am using NT 3.51 with its backup.  The write is sucessfull with no
errors.  However I get the following error about 167mb through reading
it at the same file.  If I try to read the same file alone without any
other files I can read it with no problem.  So the problem does not
appear to with the tape and also I have tried different tapes with
same results.

-----------------
"The drive has reported a hardware failure.  Hardware error"

If I look into the Event log, I see the following message from
buslogic card.

"The driver detected a controller error on \Device\ScsiPort0.  Event
ID 11,  Type Error"
-----------------

I should mention that I have not seen this error if I turned on the
HARDWARE COMPRESSION to ON.

I have carefully checked the termination etc. 

Could it be tape drive (why fail at the same point?), driver
problems?, something I am doing wrong?  I will appericiate any help
because If there is problem with the Drive, I will like to return it
before the 30 day period.

Thanks a lot in advance for the help. 
Tanvir 
Re: Tape errors
#346
Author: Dan Perez
Date: Mon, 04 Mar 1996 11:12
54 lines
2748 bytes
Tanvir_Ahmed@transarc.com wrote:
> 
> I purchased a Sony 5000 DAT backup system couple of week ago and
> having some problems.  My system configuration is Buslogic 946c card
> ID 7, Plextor 6x CD-ROM ID 6 Fujitsu 2915 2G drive.  ID 0 and Sony 4mm
> DAT drive ID 5.
> 
> I am using NT 3.51 with its backup.  The write is sucessfull with no
> errors.  However I get the following error about 167mb through reading
> it at the same file.  If I try to read the same file alone without any
> other files I can read it with no problem.  So the problem does not
> appear to with the tape and also I have tried different tapes with
> same results.
> 
> -----------------
> "The drive has reported a hardware failure.  Hardware error"
> 
> If I look into the Event log, I see the following message from
> buslogic card.
> 
> "The driver detected a controller error on \Device\ScsiPort0.  Event
> ID 11,  Type Error"
> -----------------
> 
> I should mention that I have not seen this error if I turned on the
> HARDWARE COMPRESSION to ON.
> 
> I have carefully checked the termination etc.
> 
> Could it be tape drive (why fail at the same point?), driver
> problems?, something I am doing wrong?  I will appericiate any help
> because If there is problem with the Drive, I will like to return it
> before the 30 day period.
> 
> Thanks a lot in advance for the help.
> Tanvir

I'm afraid I have no input on the problem you noted but I have 
had problems with that model DAT in the past and subsequently 
found article Q138085 in the NT Knowledge Base which explained 
the problems I had in appending volumes on the tapes. The 
firmware version of this model drive that made it on the 
compatibility list was v3.02 (which does indeed work fine in NT) 
while v3.26 introduced the bugs dealing with appending volumes.

Although this problem is seemingly unrelated to yours it may 
provide sufficient reason for you to return that drive while you 
have the opportunity if you do indeed have a v3.26 SDT 5000. In 
my case I exchanged it with an SDT 5200 which proceeded to work 
without any problems at all.

Hope this helps,

Dan
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