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Article #29Re: Netgear RT314 Won't Connect
From: TKR
Date: Wed, 18 Dec 2002 13:52
Date: Wed, 18 Dec 2002 13:52
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4135 bytes
Parcxman wrote: > My Netgear RT314 router has been working fine until tonight. I've got > attbi cable, and four machines behind the router. > > Now, if I put any of my machines behind the router, they won't connect to > the internet. If I hook them directly to the cable modem, I can connect ok > just fine. > > Here's what I see. The RT314 front panel lights are normal; the power > light is on, the test light is off, the local ports are on, and the > internet light blinks. > > I've released all/renewed all on any machine behind the router. I've shut > all hardware down, inclding the router, for 20 minutes, but no go. I've > used the router's Wizard to access the Maintenance/Erase panel and erased > the settings to set them back to factory default (per the manual). I then > re-entered the Wizard and re-configured just as I did when I first set the > router up...actually, there was nothing to do to set it up initially, it > plugged and played with all factory defaults. > > The System Status screen shows: > WAN PORT > IP Address: 12.210.236.25 (this is what attbi hands out) > IP Subnet Mask: 255.255.254.0 > DHCP: Client > LAN PORT > IP Address: 192.168.0.1 > IP Subnet Mask: 255.255.255.0 > DHCP: Server > > Firmware Version: v3.24 (CA.0), 2/8/2001 > > The winipcfg (Win98) panel shows: > DNS Server: 192.168.0.1 > IP: 192.168.0.2 > Subnet Mask: 255.255.255.0 > Default Gateway: 192.168.0.1 > DHCP Server: 192.168.0.1 > > Same settings show on an XP machine when connected to the router. > > At this point, I've got no idea what's wrong. I wonder if the firmware has > gone south. If so, should I see if there is an update/upgrade? > > If it's time for a new router, can you suggest a 4 or 6 port wired router > with firewall? Wired is fine, as I've got the house cabled for ethernet, > and all machines are desktops. > > TIA, > Bruce First, you should determine if you have no Internet access or if you are simply unable to resolve domain names. Telnet into the router. Go to Menu 24.8 . At the command prompt, issue this command: ip dhcp enif1 status Look through the resulting output and check that everything looks OK. Then, using the Default gateway address listed in the output, use ping to ping the gateway address (at your OS' command prompt, type ping nnn.nnn.nnn.nnn where nnn is the Gateway address listed in the output from above). If you can ping your ISP's gateway, then try pinging yahoo.com. If this fails, then you have a DNS issue. Suggest that you configure your 4 PCs to use the 2 DNS server addresses from the output above rather than 192.168.0.1 . If pinging your ISP's gateway failed, then the router isn't passing traffic properly. First suggestion would be to upgrade to 3.25 firmware. Then restest.
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arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!newsfeed.stanford.edu!logbridge.uoregon.edu!arclight.uoregon.edu!wn14feed!worldnet.att.net!204.127.198.204!attbi_feed4!attbi.com!rwcrnsc54.POSTED!not-for-mailReferences:
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 113850,a726fd0dfdecd17d X-Google-Attributes: gid113850,public X-Google-Thread: fa874,a726fd0dfdecd17d X-Google-Attributes: gidfa874,public X-Google-ArrivalTime: 2002-12-18 05:52:27 PST Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!newsfeed.stanford.edu!logbridge.uoregon.edu!arclight.uoregon.edu!wn14feed!worldnet.att.net!204.127.198.204!attbi_feed4!attbi.com!rwcrnsc54.POSTED!not-for-mail From: TKR <spamthis@attbi.com> User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.2.1) Gecko/20021130 X-Accept-Language: en-us, en MIME-Version: 1.0 Newsgroups: comp.dcom.modems.cable,ba.internet Subject: Re: Netgear RT314 Won't Connect References: <Xns92E7D210CA5DDparcxmannetscapenet@204.127.202.16> In-Reply-To: <Xns92E7D210CA5DDparcxmannetscapenet@204.127.202.16> Content-Type: text/plain; charset=us-ascii; format=flowed Content-Transfer-Encoding: 7bit Lines: 73 Message-ID: <v4%L9.388362$WL3.115857@rwcrnsc54> NNTP-Posting-Host: 66.177.119.61 X-Complaints-To: abuse@attbi.com X-Trace: rwcrnsc54 1040219547 66.177.119.61 (Wed, 18 Dec 2002 13:52:27 GMT) NNTP-Posting-Date: Wed, 18 Dec 2002 13:52:27 GMT Organization: AT&T Broadband Date: Wed, 18 Dec 2002 13:52:27 GMT