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Article #633Cable Modem crashes Laptop system when disconnected
From: Arn Burkhoff
Date: Mon, 24 Dec 2001 18:39
Date: Mon, 24 Dec 2001 18:39
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I am running a Dell 7000 Laptop, 128meg of ram, with Win 98(FE), Axent/Symantec Raptor Mobile and recently installed a Motorola Surfboard 4100 modem via USB. This works well, but if I attempt to boot without the Cable Modem connected (i remove the USB cable,this is supposed to be a portable machine) Windows crashes multiple times after initialization with: Fatal exception 06 at 0028:00000017 (no module name given) eventually Zone Alarm indicates in failed to load, I lose my desktop and the system locks. Reboot with the modem connect and it's OK. I've already tried: 1. Setting up a Hardware Profile without the cable modem. When I attempt to exclude the Cable modem it instantly crashes the system and forces an automatic self reboot. The modem remains in the profile when I reboot. 2. Download new drivers from Motorola. The file I received has nothing that looks like a driver and Motorola is closed for the Christmas until Wednesday. I need to be able to connect to the WWW when I am away from home with DUN but want the speed of the cable modem at home. This is way beyond my understanding of WinDoze, although I do think it's in Networking or drivers. Anyone out there have any ideas or suggestions about what to change, where to look, how to find the module that's crashing or what to update to get this to work. Thank you in advance -- Arn
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 10f392,e570478386732db3,start X-Google-Attributes: gid10f392,public X-Google-Thread: 113850,e570478386732db3,start X-Google-Attributes: gid113850,public X-Google-ArrivalTime: 2001-12-24 10:44:49 PST Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!newsfeed.stanford.edu!news-spur1.maxwell.syr.edu!news.maxwell.syr.edu!nnxp1.twtelecom.net!news-east.rr.com!news01.optonline.net!news02.optonline.net.POSTED!not-for-mail Message-ID: <3C277666.A7471915@NOSPAMArnb.Org> From: Arn Burkhoff <Arnb@NOSPAMArnb.Org> Organization: Unorganized Masses Inc. X-Mailer: Mozilla 4.79 [en] (Win98; U) X-Accept-Language: en MIME-Version: 1.0 Newsgroups: comp.dcom.modems.cable,cableinet.cable_modems Subject: Cable Modem crashes Laptop system when disconnected Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Lines: 30 Date: Mon, 24 Dec 2001 18:39:35 GMT NNTP-Posting-Host: 67.81.128.144 X-Trace: news02.optonline.net 1009219175 67.81.128.144 (Mon, 24 Dec 2001 13:39:35 EST) NNTP-Posting-Date: Mon, 24 Dec 2001 13:39:35 EST