Article View: comp.dcom.modems.cable
Article #639Re: Cable Modem crashes Laptop system when disconnected
From: A Cable Guy
Date: Tue, 25 Dec 2001 19:02
Date: Tue, 25 Dec 2001 19:02
52 lines
2876 bytes
2876 bytes
Arn, Try down loading the latest USB drivers and see if this helps.... http://www.gi.com/noflash/surfboard.html Bryan "Arn Burkhoff" <Arnb@NOSPAMArnb.Org> wrote in message news:3C277666.A7471915@NOSPAMArnb.Org... > I am running a Dell 7000 Laptop, 128meg of ram, with Win 98(FE), Axent/Symantec > Raptor Mobile and recently installed a Motorola Surfboard 4100 modem via USB. > This works well, but if I attempt to boot > without the Cable Modem connected (i remove the USB cable,this is supposed to be > a > portable machine) Windows crashes multiple times after initialization with: > > Fatal exception 06 at 0028:00000017 (no module name given) > > eventually Zone Alarm indicates in failed to load, I lose my desktop and the > system locks. > Reboot with the modem connect and it's OK. I've already tried: > > 1. Setting up a Hardware Profile without the cable modem. When I attempt to > exclude the Cable modem it instantly crashes the system and forces an automatic > self reboot. The modem remains in the profile when I reboot. > > 2. Download new drivers from Motorola. The file I received has nothing that > looks like a driver and Motorola is closed for the Christmas until Wednesday. > > I need to be able to connect to the WWW when I am away from home with DUN but > want the speed of the cable modem at home. > > This is way beyond my understanding of WinDoze, although I do think it's in > Networking or drivers. Anyone out there have any ideas or suggestions about what > to change, where to look, how to find the module that's crashing or what to > update to get this to work. > Thank you in advance > -- > Arn
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 113850,e570478386732db3 X-Google-Attributes: gid113850,public X-Google-Thread: 10f392,e570478386732db3 X-Google-Attributes: gid10f392,public X-Google-ArrivalTime: 2001-12-25 11:03:35 PST Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!newsfeed.stanford.edu!news-spur1.maxwell.syr.edu!news.maxwell.syr.edu!wn4feed!wn1feed!worldnet.att.net!204.127.198.204!attbi_feed4!attbi.com!rwcrnsc51.ops.asp.att.net.POSTED!not-for-mail From: "A Cable Guy" <b@attbi.com> Newsgroups: comp.dcom.modems.cable,cableinet.cable_modems References: <3C277666.A7471915@NOSPAMArnb.Org> Subject: Re: Cable Modem crashes Laptop system when disconnected Lines: 54 Organization: The Lost Rabbel X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Outlook Express 6.00.2600.0000 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2600.0000 Message-ID: <d34W7.968$633.2182@rwcrnsc51.ops.asp.att.net> NNTP-Posting-Host: 12.229.1.5 X-Complaints-To: abuse@attbi.com X-Trace: rwcrnsc51.ops.asp.att.net 1009306953 12.229.1.5 (Tue, 25 Dec 2001 19:02:33 GMT) NNTP-Posting-Date: Tue, 25 Dec 2001 19:02:33 GMT Date: Tue, 25 Dec 2001 19:02:33 GMT