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Article View: comp.dcom.modems.cable
Article #640

Re: Cable Modem crashes Laptop system when disconnected

#640
From: James Smith
Date: Tue, 25 Dec 2001 21:27
52 lines
3130 bytes
Its the Raptor Mobile, depending on what version you are running and the OS.
Raptor doesn't support XP yet and their 2000 client is pretty flaky as well.
Try un/reinstalling the software.  Make sure you have the Raptor
configuration before doing this or contact your company's VPN support to
reconfigure.


"Arn Burkhoff" <Arnb@NOSPAMArnb.Org> wrote in message
news:3C277666.A7471915@NOSPAMArnb.Org...
> I am running a Dell 7000 Laptop, 128meg of ram, with Win 98(FE),
Axent/Symantec
> Raptor Mobile  and recently installed a Motorola Surfboard 4100 modem via
USB.
> This works well, but if I attempt to boot
> without the Cable Modem connected (i remove the USB cable,this is supposed
to be
> a
> portable machine) Windows crashes multiple times after initialization
with:
>
> Fatal exception 06 at 0028:00000017 (no module name given)
>
> eventually Zone Alarm indicates in failed to load, I lose my desktop and
the
> system locks.
> Reboot with the modem connect and it's OK. I've already tried:
>
> 1. Setting up a Hardware Profile without the cable modem. When I attempt
to
> exclude the Cable modem it instantly crashes the system and forces an
automatic
> self reboot. The modem remains in the profile when I reboot.
>
> 2. Download new drivers from Motorola. The file I received has nothing
that
> looks like a driver and Motorola is closed for the Christmas until
Wednesday.
>
> I need to be able to connect to the WWW when I am away from home with DUN
but
> want the speed of the cable modem at home.
>
> This is way beyond my understanding of WinDoze, although I do think it's
in
> Networking or drivers. Anyone out there have any ideas or suggestions
about what
> to change, where to look, how to find the module that's crashing or what
to
> update to get this to work.
> Thank  you in advance
> --
> Arn
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References: <3C277666.A7471915@NOSPAMArnb.Org>

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From: "James Smith" <smithjamespNOSPAM@attbi.com>
Newsgroups: comp.dcom.modems.cable,cableinet.cable_modems
References: <3C277666.A7471915@NOSPAMArnb.Org>
Subject: Re: Cable Modem crashes Laptop system when disconnected  
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Organization: AT&T Broadband
Date: Tue, 25 Dec 2001 21:27:30 GMT