Article View: comp.dcom.modems.cable
Article #640Re: Cable Modem crashes Laptop system when disconnected
From: James Smith
Date: Tue, 25 Dec 2001 21:27
Date: Tue, 25 Dec 2001 21:27
52 lines
3130 bytes
3130 bytes
Its the Raptor Mobile, depending on what version you are running and the OS. Raptor doesn't support XP yet and their 2000 client is pretty flaky as well. Try un/reinstalling the software. Make sure you have the Raptor configuration before doing this or contact your company's VPN support to reconfigure. "Arn Burkhoff" <Arnb@NOSPAMArnb.Org> wrote in message news:3C277666.A7471915@NOSPAMArnb.Org... > I am running a Dell 7000 Laptop, 128meg of ram, with Win 98(FE), Axent/Symantec > Raptor Mobile and recently installed a Motorola Surfboard 4100 modem via USB. > This works well, but if I attempt to boot > without the Cable Modem connected (i remove the USB cable,this is supposed to be > a > portable machine) Windows crashes multiple times after initialization with: > > Fatal exception 06 at 0028:00000017 (no module name given) > > eventually Zone Alarm indicates in failed to load, I lose my desktop and the > system locks. > Reboot with the modem connect and it's OK. I've already tried: > > 1. Setting up a Hardware Profile without the cable modem. When I attempt to > exclude the Cable modem it instantly crashes the system and forces an automatic > self reboot. The modem remains in the profile when I reboot. > > 2. Download new drivers from Motorola. The file I received has nothing that > looks like a driver and Motorola is closed for the Christmas until Wednesday. > > I need to be able to connect to the WWW when I am away from home with DUN but > want the speed of the cable modem at home. > > This is way beyond my understanding of WinDoze, although I do think it's in > Networking or drivers. Anyone out there have any ideas or suggestions about what > to change, where to look, how to find the module that's crashing or what to > update to get this to work. > Thank you in advance > -- > Arn
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 10f392,e570478386732db3 X-Google-Attributes: gid10f392,public X-Google-Thread: 113850,e570478386732db3 X-Google-Attributes: gid113850,public X-Google-ArrivalTime: 2001-12-25 13:28:32 PST Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!newsfeed.stanford.edu!news-spur1.maxwell.syr.edu!news.maxwell.syr.edu!howland.erols.net!news-out.worldnet.att.net.MISMATCH!wn3feed!worldnet.att.net!204.127.198.204!attbi_feed4!attbi.com!rwcrnsc51.ops.asp.att.net.POSTED!not-for-mail From: "James Smith" <smithjamespNOSPAM@attbi.com> Newsgroups: comp.dcom.modems.cable,cableinet.cable_modems References: <3C277666.A7471915@NOSPAMArnb.Org> Subject: Re: Cable Modem crashes Laptop system when disconnected Lines: 54 X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Outlook Express 5.50.4522.1200 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2600.0000 Message-ID: <6b6W7.113$7p6.2888@rwcrnsc51.ops.asp.att.net> NNTP-Posting-Host: 12.237.131.146 X-Complaints-To: abuse@attbi.com X-Trace: rwcrnsc51.ops.asp.att.net 1009315650 12.237.131.146 (Tue, 25 Dec 2001 21:27:30 GMT) NNTP-Posting-Date: Tue, 25 Dec 2001 21:27:30 GMT Organization: AT&T Broadband Date: Tue, 25 Dec 2001 21:27:30 GMT