Article View: comp.dcom.modems.cable
Article #666Re: Recent problems with Charter Pipeline service *please help*
From: John
Date: Tue, 21 Aug 2001 02:20
Date: Tue, 21 Aug 2001 02:20
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3845 bytes
I would certainly download and install a firewall such as Zonealarm in case you haven't already. You could have a trojan horse on your machine sending data on your connection. "Jonathan G." <jgado@noslimyspam.charter.net> wrote in message news:x_sb7.46$uN1.281@e420r-sjo3.usenetserver.com... > Hi, > > I had a quick questions regarding the Charter Pipeline Internet > service. First let me give you some background (it's kind of long so > bear with me), I'm located in the Fitchburg (basically Madison) > Wisconsin area, and I've been using Charter Pipeline for about a year > now with completely smooth service. The problem started 2-3 weeks ago, > when I started to experience serious speed problems, basically, one day > around the middle of July I've started getting speeds under 1 KB/sec. > My cable modem was on-line but it took minutes to download one web page, > and about 30-45 seconds to retrieve 2-3 email messages, basically I > felt like I'm connecting to the Internet with a 2400 baud modem! I > called to complain and was told that they are not aware of any problems > in my area and eventually I was scheduled for a technician visit to come > take a look at my end of the business. I waited the entire day for the > technician to show up (who never showed up), and around 4:45PM I > received a call from Charter telling me that they figured out the > problem (which was on their end) and that it should be corrected in a > few days. Apparently they've been having a problem with a piece of > equipment and were waiting for a replacement. > > Well, a few days later the speed problem was corrected, and everything > is fast again, but I did notice something strange about the modem. > Before the problem started the activity LED on the modem would only > come-on (or flicker) when I was sending or receiving data. Eversince > my speed problems started (and even after it's been corrected) the > activity LED is constantly flickering as if I'm sending or receiving > data. I mentioned this to a Charter tech-rep when I was calling to > complain, and he said it was normal (don't think so). I've also noticed > that if I simply disconnect the Ethernet cable from the computer the > activity LED will go off. > > I was wondering if anyone (anywhere else or in my area) is/has > experienced a similar problems, or has an idea why it's behaving this > way. Is the activity light flickering on your cable modem even when > the machine is idle? I'de appreciate any help in this matter, please > send your reply to the address below, don't forget to remove the anti > spam part before replying. Thanks. > > > John. > > jgado@noslimyspam.charter.net > > > >
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 105ed0,e8d687507f6bb088 X-Google-Attributes: gid105ed0,public X-Google-Thread: 113850,e8d687507f6bb088 X-Google-Attributes: gid113850,public X-Google-Thread: 10f392,e8d687507f6bb088 X-Google-Attributes: gid10f392,public X-Google-ArrivalTime: 2001-08-20 19:15:48 PST Path: arc1-ca.pugleaf.net!archiver1.google.com!newsfeed.google.com!sn-xit-02!sn-post-01!supernews.com!corp.supernews.com!not-for-mail From: "John" <me@yahoo.com> Newsgroups: comp.dcom.modems.cable,cableinet.cable_modems,comp.sys.ibm.pc.hardware.comm Subject: Re: Recent problems with Charter Pipeline service *please help* Date: Mon, 20 Aug 2001 22:20:59 -0400 Organization: Posted via Supernews, http://www.supernews.com Message-ID: <to3h2jlu2uj32c@corp.supernews.com> References: <x_sb7.46$uN1.281@e420r-sjo3.usenetserver.com> X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Outlook Express 5.50.4133.2400 X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4133.2400 X-Complaints-To: newsabuse@supernews.com Lines: 55