🚀 go-pugleaf

Thanks, Bob.

A ping to his gateway, 12.246.96.1, times out, as do all pings.

Bruce


"Bob in the San Francisco Bay area" <netbuilder@attbi.com> wrote in message
news:3C1AA32D.8060106@attbi.com...
> Bruce,
> If you have rebooted the PC already I would next open a DOS window and
> attempt to ping the Gateway address, type in
>
> ping 12.x.x.x
>
> substituting the correct address of course.
> see if you get a response
>
> Bob
>
> Bruce G. Karnacki wrote:
>
> > Two nights ago, dad swapped out an RCA 205 for an RCA 235 modem.  We
then
> > tried to get to the ATTBI registration web page using any of six IP
> > addresses provided by another member a few days ago.  None of the six
> > worked.  Turns out Dad had partially installed AOL on Dec. 1, in an
attempt
> > to get back online, and his browser was set to use a dial-up connection.
> > But, because he never completed the installation, the thing never got a
> > dial-tone, which would have indicated (to me) to disable the dial-up
> > connection.
> >
> > We discovered it today when going through the network configuration
> > properties.  He had a bunch of AOL network components installed.  We
> > uninstalled them all, and disabled the dial-up setting in IE.
> >
> > We were then able to go to 12.242.16.9 and enter the ATTBI registration
> > page.  We entered all 16 digits of his subscriber id in the first box,
and
> > the last 9 digits of this same number in the second box.  We hit
"Submit",
> > and it said he was now subscribed.
> >
> > We then tried to go to http://newuser.attbi.com to get to the new ATTBI
> > settings/configurator.  (I'd do it myself manually, but at this point,
it
> > would be easier for Dad to just do it automatically.)  But, no go.  We
get
> > can't locate server.  We tried to go to some other sites, like
> > www.netscape.com, but no go either.  Same error.
> >
> > He's set DHCP, and all other properties look correct.
> >
> > I feel like we're 99% there.  Any ideas at this point?
> >
> > Thanks again,
> > Bruce
> >
> >
> >
> >
> >
>