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Article #83

Re: Dad's Back Up (Sort of...need help, please)

#83
From: Bruce G. Karnacki
Date: Sat, 15 Dec 2001 05:20
125 lines
5648 bytes
"Jay Sottolano" <sottola@attbi.com> wrote in message
news:3C1AC6E6.77EE542E@attbi.com...
> Bruce,
>     I'll assume the obvious here in that you also power cycled the modem
as
> well?
Yes.

I also wonder if there is a delay in registration, although you say you
> are getting all the addresses, correct.
Yes, it's now been 4 hours.

If you do a WINIPCFG /ALL from the
> Start > Run menu, are you getting a full compliment of addresses assigned
to
> the adapter?
Yes.

>     I'd also try to ping and use the browser for some site, but use the IP
> address and see if you get there.  When I ping www.google.com, I get back
an
> address of 216.239.37.101
pings to 198.133.219.25 (www.cisco.com), 64.58.76.177 (www.yahoo.akadns.net)
Time Out
as do all IP pings

>     Try to get there first with the qualified name, and then the IP
address.
> If the www attempt fails, and the IP works, you know you are on the
network,
> and the problem is DNS resolution, or getting to the DNS'.
Both fail.

In addition, a ping to his gateway, 12.246.96.1, (from his machine, of
course) times out.  I can ping from here.  He's in Sacramento, I'm 130 miles
south in San Carlos, CA.

Thanks, Jay.  I belive you are the fellow who provided the attbi
registration IPs.

Bruce


>
> Jay S.
>
> "Bruce G. Karnacki" wrote:
>
> > Fernando,
> >
> > When I say that the machine is set DHCP, I mean it is not set static,
not
> > that Use DHCP for WINS resolution is enabled.  All settings are as you
> > suggest, below.
> >
> > Thanks for the reply,
> > Bruce
> >
> > "Fernando L" <no.spam.for.me@hotmail.com> wrote in message
> > news:Xns9177CB31E89A9fernlab@216.148.227.77...
> > > Bruce,
> > >     If I remember the AT&T manual configuration instructions
correctly,
> > > you are NOT to set DHCP. That is, in your TCP/IP Properties -> WINS
> > > Configuration tab - you should have "Disable WINS Resolution" selected
> > > instead of "Use DHCP for WINS resolution". Unfortunately I can't check
> > > this on my system because I am using a router which changes things a
bit.
> > >     Also, while you are in TCP/IP Properties make sure you have
Disabled
> > > DNS, set it to Obtain an IP address automatically, and all Gateways
are
> > > blank. Once you have made all these changes, click OK, then reboot (it
> > > will probably ask you to reboot - but reboot whether it asks you to or
> > > not). This ought to work.
> > >
> > > "Bruce G. Karnacki" <karnacki@invalid.com> wrote in
> > > news:DHwS7.25719$7y.326322@rwcrnsc54:
> > >
> > > > Two nights ago, dad swapped out an RCA 205 for an RCA 235 modem.  We
> > > > then tried to get to the ATTBI registration web page using any of
six
> > > > IP addresses provided by another member a few days ago.  None of the
> > > > six worked.  Turns out Dad had partially installed AOL on Dec. 1, in
an
> > > > attempt to get back online, and his browser was set to use a dial-up
> > > > connection. But, because he never completed the installation, the
thing
> > > > never got a dial-tone, which would have indicated (to me) to disable
> > > > the dial-up connection.
> > > >
> > > > We discovered it today when going through the network configuration
> > > > properties.  He had a bunch of AOL network components installed.  We
> > > > uninstalled them all, and disabled the dial-up setting in IE.
> > > >
> > > > We were then able to go to 12.242.16.9 and enter the ATTBI
registration
> > > > page.  We entered all 16 digits of his subscriber id in the first
box,
> > > > and the last 9 digits of this same number in the second box.  We hit
> > > > "Submit", and it said he was now subscribed.
> > > >
> > > > We then tried to go to http://newuser.attbi.com to get to the new
ATTBI
> > > > settings/configurator.  (I'd do it myself manually, but at this
point,
> > > > it would be easier for Dad to just do it automatically.)  But, no
go.
> > > > We get can't locate server.  We tried to go to some other sites,
like
> > > > www.netscape.com, but no go either.  Same error.
> > > >
> > > > He's set DHCP, and all other properties look correct.
> > > >
> > > > I feel like we're 99% there.  Any ideas at this point?
> > > >
> > > > Thanks again,
> > > > Bruce
> > > >
> > > >
> > > >
> > > >
> > >
>
Technical Details
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References: <DHwS7.25719$7y.326322@rwcrnsc54> <Xns9177CB31E89A9fernlab@216.148.227.77> <uDyS7.55271$Yy.654769@rwcrnsc53> <3C1AC6E6.77EE542E@attbi.com>

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From: "Bruce G. Karnacki" <karnacki@invalid.com>
Newsgroups: comp.dcom.modems.cable,ba.internet
References: <DHwS7.25719$7y.326322@rwcrnsc54> <Xns9177CB31E89A9fernlab@216.148.227.77> <uDyS7.55271$Yy.654769@rwcrnsc53> <3C1AC6E6.77EE542E@attbi.com>
Subject: Re: Dad's Back Up (Sort of...need help, please)
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