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Article #2110

Cannot input setup configuration

#2110
From: Brian Leslie
Date: Mon, 03 Jan 2000 00:00
71 lines
3793 bytes
I have a 2501 router which has a clean configuration so when you boot up and
after post has run successfully you are prompted to enter the initial
configuration dialog (from the console input).  At this point you would
enter a Y or N followed by ENTER or press ENTER for the default answer of
YES.  This is where the problem lies.  You cannot enter anything from the
keyboard and the prompt remains unchanged until you turn off the router.  I
have another good router and have verified the cable and terminal.  NVRAM
and RAM were physically reset.  My guess is that the line drivers (IC chip
signal drivers) for the input (receive) are toasted.  See the boot-up sceen
contents below.  I have a couple questions for the group.

1.  Has anyone had this problem and if so what was the resolution ie., who
fixed it, and how much did it cost?

2.  Who provides the most reasonable prices and best service for repairing a
Cisco router?

Thanks in advance for any help,
Brian Leslie

System Bootstrap, Version 4.14(9.1), SOFTWARE
Copyright (c) 1986-1994 by cisco Systems
2500 processor with 16384 Kbytes of main memory

Loading c2500-js-l.112-18 at 0x3000040, size = 8121000 bytes [OK]

F3: 8022188+98780+316356 at 0x3000060

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706



Cisco Internetwork Operating System Software
IOS (tm) 2500 Software (C2500-JS-L), Version 11.2(18), RELEASE SOFTWARE
(fc1)
Copyright (c) 1986-1999 by cisco Systems, Inc.
Compiled Mon 05-Apr-99 20:23 by jaturner
Image text-base: 0x03040270, data-base: 0x00001000

cisco 2500 (68030) processor (revision A) with 16384K/2048K bytes of memory.
Processor board ID 01258092, with hardware revision 00000000
Bridging software.
SuperLAT software copyright 1990 by Meridian Technology Corp).
X.25 software, Version 2.0, NET2, BFE and GOSIP compliant.
TN3270 Emulation software.
1 Ethernet/IEEE 802.3 interface(s)
2 Serial network interface(s)
32K bytes of non-volatile configuration memory.
8192K bytes of processor board System flash (Read ONLY)

Notice: NVRAM invalid, possibly due to write erase.

         --- System Configuration Dialog ---

At any point you may enter a question mark '?' for help.
Use ctrl-c to abort configuration dialog at any prompt.
Default settings are in square brackets '[]'.


Would you like to enter the initial configuration dialog? [yes]:
Technical Details
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From: "Brian Leslie" <bleslie@gte.net>
Subject: Cannot input setup configuration
Date: 2000/01/03
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Newsgroups: comp.dcom.sys.cisco,cs.cisco,fa.cisco