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Article #138

Re: Pacific Bell T1 install - NOT!

#138
From: Al Angen
Date: Mon, 02 Sep 1996 00:00
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Roy wrote:
> 
> Ordered T1 in Early June.  Install date of 7/7.
> In early July, PacBell moves date to 8/1
> 8/1, Tech shows up and installs line in wrong building.
> 8/7, Tech moves to right building but wrong room
> 8/8, Tech calls and says he will be out tomorrow.  We exchange
> pager numbers so he can get me to the site and I can show him
> where
> 8/12, No one shows up.  Pager number must be bad.  Now they say its
> a "change".  Room number was never given.  Back into the order queue.
> Finally Pac Bell puts in right room on 8/22 but wires the jack
> backwards.  I have to flipflop the send/receive pairs.


We have to pay extra to get PREMIUM service like this from US West.  
If you think it's fun getting setup, wait until you have to depend on
keeping the line running!

Turn them upside down and they're all broken.

-Al
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From: Al Angen <aangen@visi.com>
Subject: Re: Pacific Bell T1 install - NOT!
Date: 1996/09/02
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