🚀 go-pugleaf

In article <92304.003000SYU@auvm.american.edu> SYU@auvm.american.edu (Shufen Yu) writes:
>I am recently conducting a study on how people react to groupware when they
>have little or no knowledge about computers.  We all know that in organizations
>, there might be some employess who joined the company when everybody was still
>using pencils and papers.  Those people are usually with the most experience in
>  the field and the company will certainly not get rid of them just because the
>y do not know how to use computers or they do not want to use computers.
>Under the above situation, as a manager or the owner of the organization, what
>would they do to cope with the problems to get their total commitment into
>the task.
>
>Any comment or suggestions will be highly appreciated.
>Do not forget to buy candies for the trick or treat.
You might wish to look at some of the MIS research literature applying
Diffusion of Innovation models (e.g., Moore, G & Benbasat, I, 1991,
Information Systems Research, vol 2, 192-222).  This was in terms of
personal computers, but a good starting point.  Studies that applied
some of these concepts in the groupware context can be found in vol 4
of the 1992 Proceedings of the Hawaii International Conference on
System Sciences.

wynne chin
University of Calgary