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Article #47

Re: Eudora and rogers.com - new problems

#47
From: JF Mezei
Date: Thu, 15 Jul 2004 16:01
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David C King wrote:
> The purpose of my request was to find out whether it was a Eudora
> problem or a Rogers problem. Inevitably, the Rogers support people will
> say (1) Eudora is the problem and (2) we don't support Eudora.

If you have the tools, trace the TCPIP connection between you and the Rogers
SMTP server, log it to a file, and use that to argue your case with Rogers. 

They may not be supporting "Eudora", but they should support standards such as
SMTP and if you can show that you are in fact sending your authentication
properly and that it is their server which fails, then you can safely throw
the ball in their court.  Don't forget to point the Rogers drones to the URL
containing the SMTP RFC that deals with authentication.
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Message-ID: <40F6AA44.A295B62@teksavvy.com>
Path: arc1-ca.pugleaf.net!g2news1.google.com!news2.google.com!newsfeed2.dallas1.level3.net!news.level3.com!zeus.visi.com!news-out.visi.com!petbe.visi.com!news.octanews.net!newsfeed-east.nntpserver.com!nntpserver.com!roc.nntpserver.com.POSTED!771f55e5!not-for-mail
References: <dck-0E31D0.06063914072004@nntp.bloor.is.net.cable.rogers.com> <ben-A1552D.11294814072004@ip198.istop.com> <dck-57D8CE.18434814072004@nntp.bloor.is.net.cable.rogers.com>

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Subject: Re: Eudora and rogers.com - new problems
References: <dck-0E31D0.06063914072004@nntp.bloor.is.net.cable.rogers.com> <ben-A1552D.11294814072004@ip198.istop.com> <dck-57D8CE.18434814072004@nntp.bloor.is.net.cable.rogers.com>
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Date: Thu, 15 Jul 2004 12:01:09 -0400