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Article #48

Re: Eudora and rogers.com - problem solved!

#48
From: David C King
Date: Thu, 15 Jul 2004 22:35
50 lines
3363 bytes
In article <40F6AA44.A295B62@teksavvy.com>,
 JF Mezei <jfmezei.spamnot@teksavvy.com> wrote:

> David C King wrote:
> > The purpose of my request was to find out whether it was a Eudora
> > problem or a Rogers problem. Inevitably, the Rogers support people will
> > say (1) Eudora is the problem and (2) we don't support Eudora.
> 
> If you have the tools, trace the TCPIP connection between you and the Rogers
> SMTP server, log it to a file, and use that to argue your case with Rogers. 
> 
> They may not be supporting "Eudora", but they should support standards such as
> SMTP and if you can show that you are in fact sending your authentication
> properly and that it is their server which fails, then you can safely throw
> the ball in their court.  Don't forget to point the Rogers drones to the URL
> containing the SMTP RFC that deals with authentication.

Thank yoy all for helping out.

Here's how I solved the problem: 
Under the Settings, Hosts section there is a box for Sending Mail. 
Within that box is a check-box for "Use mail-exchange records". That was 
checked. I unchecked it and 'voila', it all works.

Prior to doing that, I googled the error msg that I was receiving. After 
digging through a LOT of pages, I found several references to Yahoo's MX 
records that generated an identical error message.

I then ran a DNS check on the SMTP server that Rogers has given us to 
use. Got an IP number. Checked that when messages were going out, they 
were going to a different IP number.

Ergo - Rogers mail must be going out via Yahoo servers - which have a 
different IP number than Rogers. That's how I realised that the problem 
was with the MX record that Eudora was looking for.

I then dug through every pane in the Settings of Eudora and found the 
Hosts had a setting for MX which I unchecked ... and it worked!!

Thank you all for helping out. 

Clearly a Rogers problem, but I would have bet a million dollars that 
they would NEVER have figured it out!

Cheers

DCK

-- 
Check out http://www.pcweenies.com - Krishna Sadasivam's great 'toons
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Message-ID: <dck-72EE63.18354815072004@nntp.bloor.is.net.cable.rogers.com>
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References: <dck-0E31D0.06063914072004@nntp.bloor.is.net.cable.rogers.com> <ben-A1552D.11294814072004@ip198.istop.com> <dck-57D8CE.18434814072004@nntp.bloor.is.net.cable.rogers.com> <40F6AA44.A295B62@teksavvy.com>

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From: David C King <dck@myprivacy.ca>
Newsgroups: comp.mail.eudora.mac,can.internet.highspeed
Subject: Re: Eudora and rogers.com - problem solved!
References: <dck-0E31D0.06063914072004@nntp.bloor.is.net.cable.rogers.com> <ben-A1552D.11294814072004@ip198.istop.com> <dck-57D8CE.18434814072004@nntp.bloor.is.net.cable.rogers.com> <40F6AA44.A295B62@teksavvy.com>
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