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Article #48Re: Eudora and rogers.com - problem solved!
From: David C King
Date: Thu, 15 Jul 2004 22:35
Date: Thu, 15 Jul 2004 22:35
50 lines
3363 bytes
3363 bytes
In article <40F6AA44.A295B62@teksavvy.com>, JF Mezei <jfmezei.spamnot@teksavvy.com> wrote: > David C King wrote: > > The purpose of my request was to find out whether it was a Eudora > > problem or a Rogers problem. Inevitably, the Rogers support people will > > say (1) Eudora is the problem and (2) we don't support Eudora. > > If you have the tools, trace the TCPIP connection between you and the Rogers > SMTP server, log it to a file, and use that to argue your case with Rogers. > > They may not be supporting "Eudora", but they should support standards such as > SMTP and if you can show that you are in fact sending your authentication > properly and that it is their server which fails, then you can safely throw > the ball in their court. Don't forget to point the Rogers drones to the URL > containing the SMTP RFC that deals with authentication. Thank yoy all for helping out. Here's how I solved the problem: Under the Settings, Hosts section there is a box for Sending Mail. Within that box is a check-box for "Use mail-exchange records". That was checked. I unchecked it and 'voila', it all works. Prior to doing that, I googled the error msg that I was receiving. After digging through a LOT of pages, I found several references to Yahoo's MX records that generated an identical error message. I then ran a DNS check on the SMTP server that Rogers has given us to use. Got an IP number. Checked that when messages were going out, they were going to a different IP number. Ergo - Rogers mail must be going out via Yahoo servers - which have a different IP number than Rogers. That's how I realised that the problem was with the MX record that Eudora was looking for. I then dug through every pane in the Settings of Eudora and found the Hosts had a setting for MX which I unchecked ... and it worked!! Thank you all for helping out. Clearly a Rogers problem, but I would have bet a million dollars that they would NEVER have figured it out! Cheers DCK -- Check out http://www.pcweenies.com - Krishna Sadasivam's great 'toons
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From: David C King <dck@myprivacy.ca>
Newsgroups: comp.mail.eudora.mac,can.internet.highspeed
Subject: Re: Eudora and rogers.com - problem solved!
References: <dck-0E31D0.06063914072004@nntp.bloor.is.net.cable.rogers.com> <ben-A1552D.11294814072004@ip198.istop.com> <dck-57D8CE.18434814072004@nntp.bloor.is.net.cable.rogers.com> <40F6AA44.A295B62@teksavvy.com>
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