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In article 
<dck-0E31D0.06063914072004@nntp.bloor.is.net.cable.rogers.com>,
 David C King <dck@myprivacy.ca> wrote:

> Need some urgent help please.
> 
> Rogers.com has made some changes (co-branded with Yahoo) in their system 
> and now Eudora is not letting me send out messages.
> 
> The error I'm getting reads:
> 
> Can't send to "<name@domain.com>"; SMTP server says "550 5.1.2 
> <name@domain.com> ... Unsupported mail destination".
> 
> Rogers tech support says that this is a Eudora problem, not a rogers 
> SMTP problem.
> 
> All my settings are correct (username is <name@rogers.com>, 
> pop.broadband.rogers.com, smtp.broadband.rogers.com, Use Authentication 
> is checked on) per Rogers setup instructions.
> 
> My question is:
> 
> is the above error msg coming from the rogers.com SMTP server or is it 
> coming from Eudora (I set up an account using Outlook Express 5.0.2 for 
> the Mac and I was able to send outgoing messages)
> 
> I'm using OS9.1 and Eudora 6.
> 
> Thanks for any guidance that you can provide.
> 
> DCK

I found the problem ... under Settings, Hosts, Sending Mail, 'Use mail 
exchange records' was checked on. Once I unchecked that box, I was able 
to send out mail.

I zeroed in on this after googling the error msg that I received (see 
above) and found that there was a problem with Yahoo mail-exchange (I 
don't know the technical stuff).

I then checked the IP number of the SMTP server setting that Rogers has 
given us ... against the IP number that Eudora is trying to connect with 
when sending mail. They were different!!

Unchecking the setting for 'use mail-exchange records' solved that 
problem. Rogers would NEVER have been able to tell me that!!

Thanks again for everyone's help.

DCK

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